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Customer Service Apprentice ROAD AND SPORT DEVELOPMENTS LTD

An amazing opportunity to work for a small family company and begin your career in Customer Service. This employer is looking for someone who is keen and eager to work and willing to turn their hand to anything. Apply today for your chance to be their new Apprentice.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Thursday 08.30-17.30 and Friday 08.30 – 16.30

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    13 Mar 2023

  • Date posted

    24 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000125500

  • Positions

    1 available

What will the apprentice be doing?

  • Meeting and greeting customers
  • Providing refreshments
  • Dealing with telephone enquiries
  • Dealing with web enquiries
  • Processing parts orders
  • Keeping the main reception area clean and presentable at all times
  • General office administration

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Apprenticeship – Customer Service.
  • Training to be delivered at Booth Lane, Northampton, NN3 3RF - 1 day a month. 

What is the expected career progression after this apprenticeship?

Potential for a full-time position once the apprenticeship is complete.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

Things to consider

Please consider location - we are based on the outskirts of town so please consider how you will get to and from work.

About the employer

Established back in 1997, we are a VW/Audi Specialist and have the knowledge and expertise to resolve your vehicle's problems. Including tyres, tracking, diagnostics, clutches, cam belts, head gaskets and DPF regeneration. All electrical faults are diagnosed and fixed in house. A full estimate is always given upon request. RSD is a Castrol Service partner. We only use and supply the best oils to maintain your car.

Employer

ROAD AND SPORT DEVELOPMENTS LTD

Address

UNIT 15

BAIRD CLOSE

DRAYTON FIELDS IND EST

NN11 8RY

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Training

Training provider

NORTHAMPTON COLLEGE

Contact

Isobel McColgan

isobel.mccolgan@northamptoncollege.ac.uk

01604 734138

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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