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Receptionist - Business Administrator Apprenticeship St. Bartholomew's Surgery

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. You will work towards a Level 3 Business Administrator standard.

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Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

  • Working week

    Monday - Friday, between 8am and 6:30pm with a 1-hour lunch break, shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    18 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121079

  • Positions

    1 available

What will the apprentice be doing?

  • Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team
  • Facilitate effective communication between patients, members of the primary health care team, secondary care, and other associated healthcare agencies

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard:

  • Skills, Knowledge, and Behaviours
  • Day release to attend college at Havering (RM11 2LL) or Hackney (N1 6HQ)

What is the expected career progression after this apprenticeship?

Upon successful completion of the apprenticeship a position could be available depending upon the needs of the employer at that time.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills

Qualifications

GCSE or equivalent English (Grade 4 and above (A-C)) Essential
GCSE or equivalent Maths (Grade 4 and above (A-C)) Essential

About the employer

General Practice Our premises were purpose-built and we moved into them in June 1983. The whole Centre, of which the Surgery is a part, was opened by Her Majesty The Queen. We are a Group Practice providing Personal Medical Services (PMS).

Employer

St. Bartholomew's Surgery

Address

292A BARKING ROAD

LONDON

E6 3BA

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Training

Training provider

NEW CITY COLLEGE

Contact

Phil Lynch

phil.lynch@ncclondon.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

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