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Office Administrator Apprentice Holy Cross Catholic Primary School

Holy Cross Catholic Primary School are looking for an apprentice to join our office team to provide a high-quality customer focused administrative service for senior leaders, staff, students, and parents. Within our Trust there are lots of opportunities to develop a career, we look forward to welcoming an Apprentice on board to train and progress.

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Closing date: 10 Oct 2022

Apprenticeship summary

  • Annual wage


    TERM TIME ONLY - The above wage is for full time. This role is £4.81 p/h for 35 hours per week for 39 weeks a year.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday - 8.30 – 4.30 (1 hour lunch)

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    24 Oct 2022

  • Date posted

    12 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We would hope that we would be able to support the apprentice to complete the following tasks effectively and confidently by the end of their training programme.


General Admin

·       Provide general administrative support within the school office and for senior leaders and other teaching staff in the school.

·       Open and distribute incoming mail, sending out outgoing mail and receiving deliveries at the main reception desk.

·       Provide a reprographics service to staff and senior leaders.

·       Answer, manage and direct all telephone calls to the school efficiently and effectively.

·       Receive all visitors to the school appropriately ensuring they are aware of all H&S and safeguarding procedures.

·       Dealing with challenging callers and visitors to the school and the handling of external complaints.

·       Phone parents and carers to communicate messages from school.


Financial Admin

·       Assist with the processing of Purchase Orders, chasing delivery, receipting goods, following up queries with the supplier and communicating with school staff regarding their order.

·       Maintain registers for dinner money, school trip payments and other school-based fundraising activity.



·       Check registers for absentees and make first day response calls, ensuring records of all telephone calls made to parents/carers are kept.

·       Ensure attendance registers are completed efficiently for each session.

·       Maintain confidentiality concerning the student and/or family with all persons other than authorised persons or agencies.

·       Be aware of the Data Protection Act and other legislation to ensure confidentiality of records and information is maintained.


School Admissions

·       Process applications, both new intake and in-year transfers and input onto the database ensuring all relevant paperwork is in place, prompting parents for additional information where necessary.

·       Ensure parents provide adequate information about new students and loading this information onto the school’s database.


Pupil Pastoral Care

·       To be a trained First Aider and provide First Aid as required.

·       To look after sick children – contacting parents and supervising the children until collected


Premises and H&S

·       To deal with H&S issues that may arise during the day in the absence of the premises staff. Eg making hazards safe, calling in emergency contractors.

·       To co-ordinate all after-school clubs, taking bookings and payments, producing registers, liaising with parents if late for pick up.



·       To maintain the pupil database.  To compile information and ensure it is current by making regular checks with parents/carers.


Perform any task or duty under the reasonable direction of the Headteacher.


What training will the apprentice take and what qualification will the apprentice get at the end?

L3 Apprenticeship Standard in Business Administrator

Functional Skills Level 2 in English and Maths (if required)


End-Point Assessment (EPA):

·       Knowledge test

·       Portfolio based interview

·       Project presentation


Delivery Method

·       14 sessions delivered at Loughborough (Thurs AM)

·       Online portfolio to update with learning and development completed onsite

·       Diarised visits from dedicated Trainer/Assessor

Attendance to Loughborough College for Functional Skills (if required)

What is the expected career progression after this apprenticeship?

This apprenticeship would provide the experience needed to become an office manager within or outside of a school environment.  It could also be a springboard for looking at a career as a business manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential

Things to consider

• Any offer of Apprenticeship will be subject to a full DBS and Satisfactory References. • Additional training to take place at Loughborough College to develop knowledge, skills, and behaviours to accordance to this Apprenticeship. • Please ensure you are able to travel before applying. • Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

About the employer

Holy Cross is a one form entry Catholic Primary School. We are a part of St Thomas Aquinas Catholic Multi-Academy Trust (STACMAT) which consists of 19 primary schools and 5 secondary's. Holy Cross Catholic Primary School is a nurturing school serving children from our Catholic community as well as local children, and those from other faiths and cultures, whose parents would like a Catholic education for their children. We aim to give our children the best possible Catholic education that we can: academically, spiritually, socially and emotionally. We recognise and value the role of parents as the first teachers of their children and strive to work in partnership with parents so that each child can achieve the best they can. Every child is valued as a unique individual made in the image and likeness of God. The Holy Gospel guides our work and our mission – to live, grow, learn and pray together in faith, showing God’s love in all we do and say.


Holy Cross Catholic Primary School


Holy Cross Catholic Primary School

Stonesby Avenue



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Training provider



Richenda Gordon-Pullar

Apprenticeship standard

Business administrator

Level 3 (A level)

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