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IT Solutions Technician Apprentice - LA Micro Group - Bracknell - RG12 9BG LA MICRO GROUP (UK) LIMITED

To build quality bespoke computer servers, basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual). You will work towards a Level 3 IT Solutions Technician apprenticeship standard.

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Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage

    £16,000.00

    Salary will start between £12,000 and £16,000

  • Working week

    Shift patterns will include 6:30am – 3:30 pm, 11:00am – 8:00pm and 8:45am – 5:45pm. Days to be confirmed.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    27 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000070388

  • Positions

    3 available

What will the apprentice be doing?

  • To install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required
  • To take responsibility for the building, testing, and shipping of ‘build to order’ computer servers that comply with LA Micro UK standards
  • To develop technical IT skills to access remote systems; change system or application settings; system administration; setting up and upgrading components (infrastructure)
  • To work at any stage of the hardware solution lifecycle from data removal, component testing, building, system updating and testing
  • To diagnose and understand client (sales) requirements and problems with specifications using sound analytical and problem-solving skills such as identifying compatibility issues and recommending alternative solutions
  • To comply with LA Micro UK’s ISO procedures, stock procedures, organisational polices, standards, legislation, security requirements, professional ethics, privacy, and confidentiality; and understands escalation policies
  • To create and maintain documentation in line with Company processes.
  • To operate securely across all their areas of responsibility
  • To be responsible for tidiness and efficiency of work area.  This includes personal and warehouse areas
  • To gain knowledge of booking in/out engineer processes
  • To comply with LA Micro UK’s quality control standards

Desired skills: 

  • Good level of IT/computer knowledge
  • Problem-solving, logical and creative thinking skills
  • Good verbal and written communication skills
  • Punctual with good time management skills
  • Work experience in office, IT or customer-facing environment
     

Personal qualities:

  • Ability to work as part of a team and independently
  • Customer/client focused
  • A positive attitude and ability to take on responsibility

What training will the apprentice take and what qualification will the apprentice get at the end?

During this apprenticeship, you will follow a fully supported training programme with The Apprentice and Training Partnership, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning

The training covers the following core occupational duties:

https://www.instituteforapprenticeships.org/apprenticeship-standards/it-solutions-technician-v1-0

What is the expected career progression after this apprenticeship?

Upon completion of the apprenticeship there is potential for apprentice to gain a full time role.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Problem solving skills, Team working, Customer/client focused, Positive attitude

Qualifications

GCSE or equivalent English (Grade 4 (C)) Desired
GCSE or equivalent Maths (Grade 4 (C)) Desired

Things to consider

You must meet the following eligibility criteria to apply for the role: Have been a UK/EEA resident for the last 3 years, Hold valid residency status, Have the right to work in the UK Successful candidates may need to work overtime and attend meetings when required

About the employer

We’re LA Micro Group, one of the UK’s fastest-growing independent technology groups. Helping businesses across the world set up, implement and maintain their IT and Telecommunications functions.

Employer

LA MICRO GROUP (UK) LIMITED

Address

Astro House Astro House

Unit 2 Brants Bridge

Bracknell

RG12 9BG

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Training

Training provider

TECHNICAL PROFESSIONALS LIMITED

Contact

Georgia Dunn

g.dunn@theatp.co.uk

07497151382

Apprenticeship standard

IT solutions technician

Level 3 (A level)


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