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Business Administration Apprentice MIDMEDS LIMITED

To support the Customers and the department with administration duties. To deliver a professional, timely, efficient and friendly service to our customers both internal and external.

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Closing date: 19 Dec 2022

Apprenticeship summary

  • Annual wage

    £12,500.00

  • Working week

    Monday to Friday 9am to 5:30pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    09 Jan 2023

  • Date posted

    21 Jun 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000057268

  • Positions

    2 available

What will the apprentice be doing?

  • To maintain all Customer records and documentation.
  • To maintain online customer records accurately.
  • To help with production and collation of reports for Head of Customer Relations.
  • To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails.
  • Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
  • To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
  • Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.

What training will the apprentice take and what qualification will the apprentice get at the end?

Working towards completing Level 3 Business Administrator Apprenticeship Standard. Work based learning with monthly workshops at Hertford Regional College.

What is the expected career progression after this apprenticeship?

There will be opportunities for progression and a permanent position subject to performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade A-C (9-4)) Essential
GCSE or equivalent Maths (Grade A-C (9-4)) Essential

About the employer

MidMeds is a leading national supplier of both medical supplies and medical equipment. Our aim is to be the most customer-friendly, reliable and price competitive medical supplier within the UK. We offer a total supply solution, including medical equipment, supplies and consumables, single-use surgical instruments, medical furniture and pharmaceuticals. We are family run business based in Hertford and currently employ 25 people.

Employer

MIDMEDS LIMITED

Address

20 Merchant Drive

Mead Lane

SG13 7AY

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Training

Training provider

HERTFORD REGIONAL COLLEGE

Contact

The Apprenticeship Team

apprenticeship@hrc.ac.uk

01992411572

Apprenticeship standard

Business administrator

Level 3 (A level)

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