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Administration Assistant Apprentice REACH2 ACADEMY TRUST

Concordia Academy is an outstanding school looking to appoint an ambitious and inspirational Administration Assistant Apprentice. Concordia Academy is part of Reach2 Academy Trust which is the largest primary only academy trust in the country providing exceptional opportunities for learning.

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Closing date: 30 Jun 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8am – 4pm (with 45 minutes for lunch break) Successful apprentice will attend the College one day every week.

    Total hours per week: 36.0

  • Expected duration

    18 Months

  • Possible start date

    04 Jul 2022

  • Date posted

    13 Jun 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

To work under the direction and guidance of senior staff to provide general clerical, administrative and financial support to the school. To provide a friendly, welcoming and efficient service to all parents and carers, pupils, staff and visitors, in line with the school’s visions and values. To act as the first point of contact for parents, carers and all visitors to the school, providing a welcoming, professional and efficient service at all times.

To build a good rapport with all stakeholders, including parents and resolve any complaints/issues quickly to maintain high quality customer service.

Be the first point of contact at reception and on the telephone, take messages, filter visitors and enquiries as appropriate, respond to pupil and parent enquiries. Maintain the visitor’s book, issuing and retrieving passes.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administration Apprenticeship - Standard.
Skills, Knowledge and Behaviours.
Day release to attend College at Havering, RM11 2LL

What is the expected career progression after this apprenticeship?

This role will likely lead to a permanent, full time Administrative Assistant role pending a successful performance management. Further future prospects for office-based staff in schools include, Senior Admin Assistant, Finance Officer, Office Manager and School Business Manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Administrative skills, Good typing skills, Good general IT skills, Excellent time management, Meeting and managing deadlines, Be good at multi-tasking, Managing workload effectively


GCSE or equivalent Maths C/4 (Grade English C/4) Essential

Things to consider

No parking is available with this position, but we are a 5-minute walk from Romford station and close to multiple bus stops. Please be advised the possible start date for the Apprenticeship will be in September 2022

About the employer

Children have only one chance at receiving a quality education and it is the job of everyone at Concordia Academy to ensure that it is the best it could possibly be. We have an ambitious and dynamic vision for our school that includes setting a record of high quality outcomes for all of our students. Our school is underpinned by a blend of values such as respect, hard work and high expectations, coupled with innovations in relation to teaching and learning.




Concordia Academy

Union Road



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Training provider



Jane Willsmer

0330 135 9000

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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