Customer Service Apprentice Laser Quest
We are looking for an ambitious, bright individual who is capable of working well in a team. You will need to be committed because studying whilst working in a fast-moving business like ours will have its challenges. However, it will be incredibly rewarding and could offer you a permanent career in our ever-growing company.
Closing date: 04 Jul 2022
Apprenticeship summary
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Annual wage
£7,503.60
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Minimum 30 hours per week. Time: Sat (12 pm -8pm), Mon-Fri ( 2pm -6pm), may change as per requirements
Total hours per week: 30.0
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Expected duration
15 Months
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Possible start date
25 Jul 2022
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Date posted
05 Jun 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000051899
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Positions
2 available
What will the apprentice be doing?
We are looking for an ambitious, bright individual who is capable of working well in a team. You will need to be committed because studying whilst working in a fast-moving business like ours will have its challenges. However, it will be incredibly rewarding and could offer you a permanent career in our ever-growing company. Communicating with customers Face2Face,telephone, EMail. Taking payments Face2Face, Telephone /Online. Running Escape rooms. Cleaning the branch, Opening/closing the branch.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Customer Service Specialist apprenticeship standard, which includes:
Full, on-the-job training will be provided by the employer, with 20% off the job training as a requirement. End-Point Assessment (EPA)
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
What is the expected career progression after this apprenticeship?
Great prospects for progression to a full-time position for the right candidate
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
Laser Quest
Address
First Floor Lyme Light Boulevard
98/104 High Street
ST5 1PT
Training
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Contact
Mandy Hodson
01924614523
Apprenticeship standard
Customer service specialist
Level 3 (A level)
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