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Customer Service Advisor Apprentice BUYING BUDDY LIMITED

We are looking for enthusiastic and committed apprentices to join our Customer Service Team to deliver exceptional Customer Service to our existing customers.

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Closing date: 16 Jun 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 40 hrs

    Total hours per week: 40

  • Expected duration

    17 Months

  • Possible start date

    20 Jun 2022

  • Date posted

    22 May 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • Maintaining contact with existing customers on a regular basis to build relationship, identify opportunities and win the business.
  • Updating and maintain accurate records of customer data.
  • Respecting and forging good relationships with the internal team.
  • Answering incoming calls from existing / potential customers.


What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 
EPA (End Point Assessment)
Level 2 Functional Skills in Maths & English if required

What is the expected career progression after this apprenticeship?

A successful apprentice could be offered a permanent role at the completion of their Customer Service Apprenticeship programme. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills


GCSE or equivalent English (Grade Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade Grade A*-C/9-4) Desired

About the employer

Buying Buddy are a Used Car Brokerage/Underwriters, based in the centre of Swadlincote, and we have been growing since 2011 when the company was established.




Unit 7 Rink Drive



DE11 8JL

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Training provider



Shelley Lea


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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