Customer Service Advisor Apprentice BUYING BUDDY LIMITED
We are looking for enthusiastic and committed apprentices to join our Customer Service Team to deliver exceptional Customer Service to our existing customers.
Closing date: 16 Jun 2022
Apprenticeship summary
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Annual wage
£10,004.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday 40 hrs
Total hours per week: 40
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Expected duration
17 Months
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Possible start date
20 Jun 2022
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Date posted
22 May 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000047460
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Positions
2 available
What will the apprentice be doing?
- Maintaining contact with existing customers on a regular basis to build relationship, identify opportunities and win the business.
- Updating and maintain accurate records of customer data.
- Respecting and forging good relationships with the internal team.
- Answering incoming calls from existing / potential customers.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2
EPA (End Point Assessment)
Level 2 Functional Skills in Maths & English if required
What is the expected career progression after this apprenticeship?
A successful apprentice could be offered a permanent role at the completion of their Customer Service Apprenticeship programme.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade Grade A*-C/9-4) Desired
About the employer
Employer
BUYING BUDDY LIMITED
Address
Unit 7 Rink Drive
Swadlincote
Derbyshire
DE11 8JL
Training
Training provider
INTEC BUSINESS COLLEGES LIMITED
Contact
Shelley Lea
shelley.lea@intecbusinesscolleges.co.uk
07841361547
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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