Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Customer Service Administrator Apprentice VALOR PROPERTY GROUP LIMITED

Customer Service/Administration for a leading estate agents in Leeds. Answering telephones and sending emails to clients as well as working in a busy team

Sign in to apply

Closing date: 04 Jul 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9.00am - 5.30pm with 1 hour for lunch

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    11 Jul 2022

  • Date posted

    21 May 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

  • First point of call for all clients
  • Emailing landlords & investors
  • Attending business meetings and providing feedback
  • Answering telephone and dealing with client enquiries
  • Working as part of a busy team

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Standard
  • End Point Assessment
  • Level 2 Functional Skills in Maths & English if required

What is the expected career progression after this apprenticeship?

  • Opportunity to become a Negotiator, Manager, or Investment Manager following a successful Apprenticeship programme

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Team working, Confident telephone manner, Confident dealing with clients, Outgoing personality, Professional demeanor, Punctual


GCSE or equivalent English (Grade 9-4 / A-C) Desired
GCSE or equivalent Maths (Grade 9-4 / A-C) Desired

Things to consider

Candidate must be willing to work extra hours if necessary. Dress down day each Friday. Finish at 4.30pm on the last Friday of each month.

About the employer

Valor Properties was established in 2010 with the aim of providing an unparalleled service in both the West Yorkshire student and professional property sectors. By understanding what our client, the landlord, required from our services, we were able to concentrate on what our tenants require, which in turn helped us meet our client’s objectives. After all, the lettings process is a two-way street. With our Bradford branch situated directly opposite the university, and our Leeds office based in the heart of Leeds city centre, we are ideally placed to market and manage both student and professional properties. With years of experience in the property trade and extensive local knowledge of West Yorkshire, we deliver a professional and efficient service, acting in the clients best interest at all times; if our client is not happy, then neither are we. We are also specialists in block management, being one of the most well-renowned property management companies within West Yorkshire. Please check out the linked page for more information about our block management services, or alternatively, you can enquire now.




Suite G Priestley House 170 Elland Road

170 Elland Road


LS11 8BU

You must have JavaScript enabled to view a map of the location


Training provider



Tracey Chaplin

+447580 997408

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.