Customer Service Apprentice CMS FURNITURE & BEDS LIMITED
CMS Furniture are delighted to be recruiting for a Customer Service Apprentice. This is due to rapid growth since we opened our store. The successful candidate will be working within our Bromborough showroom, where we sell Sofas, Beds & Dining Furniture.
Closing date: 05 Jun 2022
Apprenticeship summary
-
Annual wage
£10,004.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
-
Working week
Monday to Sunday, 10:00 - 16:00. Flexible hours, days and hours to be agreed upon appointment.
Total hours per week: 40
-
Expected duration
15 Months
-
Possible start date
06 Jun 2022
-
Date posted
13 May 2022
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000044701
-
Positions
1 available
What will the apprentice be doing?
Roles & Responsibilities:
- Ensure customers receive the best possible service whilst in store
- Greet all customers in a friendly manner
- Answer the phone
- Add orders to the system
- Filing and general admin duties
- Support customers on Facebook and Instagram
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner Apprenticeship Standard, including:
- Level 2 Diploma for Customer Service Practitioners
- Knowledge, Skills and Behaviours
- Level 1/2 Functional Skills English (if required)
- Level 1/2 Functional Skills Maths (if required)
- End-Point Assessment
What is the expected career progression after this apprenticeship?
We are an independent furniture business who have grown year on
year. We are therefore looking for someone to join us and grow within the business.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
CMS FURNITURE & BEDS LIMITED
Address
Unit 4, Croft Trade Park
Welton Road, Bromborough
Wirral
CH62 3PQ
Training
Training provider
WIRRAL METROPOLITAN COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.