Apprentice Food and Beverage Team Member (£1,000 bonus on completion of apprenticeship) Macdonald Portal Hotel, Golf & Spa

Appreciate the importance of hospitality behaviours such as personal conduct, being adaptable, using initiative and communicating with a diverse range of people. Love working as part of a team.

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Closing date: 17 Apr 2023

Apprenticeship summary

  • Annual wage


    • Substantial discount on rooms across the Macdonald Hotels & Resorts group • Complimentary leisure club membership worth £745 • 25% discount on food and drink within our hotels and resorts/all spa treatments.

  • Working week

    8-hour shifts, including some Saturdays and Sundays. (Exact working pattern TBC)

    Total hours per week: 40

  • Expected duration

    14 Months

  • Possible start date

    01 May 2023

  • Date posted

    22 Apr 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • Serving customers and ensuring they have a memorable experience.
  • Training to develop product knowledge (such as the range of beverages and menu info)
  • How to be adaptable to different circumstances and customer needs
  • How to cope well under pressure
  • Training to follow important operational procedures such as health and safety, awareness of food intolerances, effectively communicating requirements of the customer with other members of the team

What training will the apprentice take and what qualification will the apprentice get at the end?

The candidate will follow a Level 2 Apprenticeship programme and study towards a full Level 2  Standard in Hospitality Team Member. This training will be structured and delivered by Cheshire College – South & West. If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 1 Functional Skill in the relevant subject.

What is the expected career progression after this apprenticeship?

Progression to management levels.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Team working, Reliability, Passion to learn


GCSE or equivalent English (Grade Level 4/Grade C or above) Desired
GCSE or equivalent Maths (Grade Level 4/Grade C or above) Desired

Things to consider

Location . Own transport desirable due to location of hotel. Live in can be considered 18+

About the employer

4-star Resort Hotels


Macdonald Portal Hotel, Golf & Spa


Arderne House

Cobblers Cross Lane



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Training provider



Claire Garner

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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