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Technical Service Apprentice A.M.P. AIR CONDITIONING LIMITED

As our Service Administrator Apprentice, you will work within the technical support team combining work experience, on and off the job training. You will be responsible for liaising with customers and internal teams to resolve service-related issues on air conditioning and heating products.

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Closing date: 21 Oct 2021

Apprenticeship summary

  • Annual wage

    £9,609.60 to £18,532.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday 8am to 5pm or 8:30 am to 5:30 pm including study day.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    08 Nov 2021

  • Date posted

    23 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Liaising with customers and internal teams to resolve service-related issues on air conditioning and heating products.
  • Administrating site visit diary planning and booking in service, repair, and commissioning visits.
  • Support the Project Manager with organising trainings.
  • Recording Warranty Part Failures, ordering replacement warranty spare parts.
  • Support the Project Manager with updating work instructions.
  • Ensuring all information is tracked and kept up to date on the company system.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration course at West Herts College

What is the expected career progression after this apprenticeship?

Successful completion of the apprenticeship may lead to further job opportunities within the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Established in 1989, AMP Air Conditioning, a Panasonic Company, is one of the UK's longest established distributors of air conditioning products. Our portfolio includes some of the most advanced systems on the market. Panasonic’s ambition is to continue to become a more inclusive company, which attracts the best applicants who will be considered for employment regardless of difference and demonstrates our commitment to celebrate and promote diversity.




Blenheim House Blenhiem Court

Brown Fields

Welwyn Garden City



Sonia Furtado

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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