Salary
£14,000 per annum rising to £15,000 following successful completion of Probation
Location
Newent, Gloucestershire
Mergefield Title
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Mergefield Title
{Mergefield Value}
This is a {Advertised Permanent / Temporary}, vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Come and make a real difference as a Business Administration Apprentice in our Assets Team.
Everyone should have a warm, safe, affordable home.
As a Business Administration Apprentice in our Assets team, you’ll help us provide this for thousands of families in Gloucestershire and the surrounding areas.
Our Assets team are responsible for ensuring we provide quality homes, which are maintained to the Home Standard. This includes improving the energy efficiency of our homes. Working as part of the team, you’ll gain experience in data entry, reporting, and organising meetings that support these projects. You’ll also get a chance to develop your customer service skills as you help to answer queries and update our tenants about the work we are doing in their homes.
You’ll be working towards a Level 3 qualification as a Business Administrator splitting your time between the job and study time with Gloucestershire College.
This apprenticeship will last two years and includes an end point assessment. You can find more course details on Gloucestershire College’s Website: gloscol.ac.uk.
What you’ll bring to our team
Eager to learn and develop transferable skills, you’ll be ready to get hands on administrative experience. Taking up opportunities to work with the wider Two Rivers Housing team, you’ll be interested to find out more about our community-based housing association and how we work #Twogether to deliver warm, safe, affordable homes in our neighbourhoods.
What we’re looking for
You’ll be honest, sincere and focused on doing the right thing for our customers.
You’ll have great communication skills.
You’ll be looking to develop your IT knowledge and skills.
You’ll be self-driven and able to learn from instructions.
You’ll want to learn and develop your knowledge of the housing sector.
You’ll enjoy working as part of a team and able to talk to and work with colleagues across the organisation.
Qualifications
GCSE grades A-C/9-4 in Maths and English
Good current IT knowledge.
Full driving license – desirable
The application process will close on 9 June 2024.
More about us
Everyone should have a warm, safe, affordable home.
That is the belief that we were founded on more than 20 years ago and it remains firmly at the heart of our organisation. Today, we provide more than 4,500 families with just that, and remain committed to increasing the number of affordable homes available in our communities.
As a community-based housing association, we have deep roots in the Forest of Dean, Gloucestershire, and surrounding areas. Over the years, we have developed strong partnerships with local authorities, community groups and other partners who can help us deliver on our mission.
Together, we make a real difference to thousands of families every single day.
With a dedicated team of more than 150 people, we are driven to deliver the very best for our tenants – guided by our shared belief and determination to ensure that everyone has a warm, safe, affordable home.
You Have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Two Rivers HousingPrivacy Statement
The following explains how we Two Rivers Housing (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Two Rivers Housing is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by IRIS Software Group Limited and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
IRIS can be contacted at: 4th Floor Heathrow Approach, 470 London Road, Slough, England, SL3 8QY
For Data Protection enquiries, please contact the Help Desk at support@networxrecruitment.com
What information does the organisation process?
The organisation may process a range of information about you. This includes:
Recruitment Privacy Notice
your name, address and contact details, including email address and telephone number;
details of your qualifications, skills, experience and employment history;
information about your current level of remuneration, including benefit entitlements;
whether or not you have a disability for which the organisation needs to make reasonable adjustments during the recruitment process;
information about your entitlement to work in the UK; and
equal opportunities monitoring information, including information about your ethnic origin, sexual orientation, health, and religion or belief.
The organisation collects this information in a variety of ways. For example, data might be contained in application forms, CVs or resumes, obtained from your passport or other identity documents, or collected through interviews or other forms of assessment including online tests.
The organisation will also collect personal data about you from third parties (including recruitment agencies) such as references supplied by former employers and information from criminal records checks.
The organisation will seek information from third parties only once a job offer to you has been made and will inform you that it is doing so.
Data will be stored in a range of different places, including on your application record, in HR management systems and on other IT systems (including email).
Why does the organisation process personal data?
The organisation needs to process data to accurately and fairly assess all applicants and contact them during the recruitment process. It also needs to process your data to enter into a contract with you.
In some cases, the organisation needs to process data to ensure that it is complying with its legal obligations. For example, it is required to check a successful applicant's eligibility to work in the UK before employment starts.
The organisation has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows the organisation to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide to whom to offer a job. The organisation may also need to process data from job applicants to respond to and defend against legal claims.
The organisation processes health information if it needs to make reasonable adjustments to the recruitment process for candidates who have a disability. This is to carry out its obligations and exercise specific rights in relation to employment.
Where the organisation processes other special categories of data, such as information about ethnic origin, sexual orientation, health or religion or belief, this is for equal opportunities monitoring purposes.
For some roles, the organisation is obliged to seek information about criminal convictions and offences. Where the organisation seeks this information, it does so because it is necessary for it to carry out its obligations and exercise specific rights in relation to employment.
If your application is unsuccessful, the organisation will keep your personal data on file in case there are future employment opportunities for which you may be suited. The organisation will ask for your consent before it keeps your data for this purpose and you are free to withdraw your consent at any time.
Who has access to data?
Your information will be shared internally for the purposes of the recruitment exercise. This includes members of the People team, interviewers involved in the recruitment process and managers in the business area with a vacancy.
The organisation may share your data with third parties and your data may be processed with one of third party providers for the purpose of recruitment (ie: apprenticeships or consultancy services). If your application for employment is successful and it makes you an offer of employment. The organisation will then share your data with former employers to obtain references for you and the Disclosure and Barring Service to obtain necessary criminal records checks if the role requires it.
The organisation will not transfer your data outside the European Economic Area.
How does the organisation protect data?
The organisation takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
For how long does the organisation keep data?
If your application for employment is unsuccessful, the organisation will hold your data on file for twelve months after the end of the relevant recruitment process. At the end of that period your data is deleted or destroyed.
If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your electronic personnel file. The periods for which your data will be held will be provided to you in a Staff Privacy Notice.
Your rights
As a data subject, you have a number of rights. You can:
access and obtain a copy of your personal data on request;
request the organisation to change incorrect or incomplete data;
request the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing;
ask the organisation to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation's legitimate grounds for processing data.
If you would like to exercise any of these rights, please contact the Data Protections Officer: DPO@2rh.org.uk
Recruitment Privacy Notice
If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner who can be contacted at ico.org.uk.
What if you do not provide personal data?
You are under no statutory or contractual obligation to provide data to the organisation during the recruitment process. However, if you do not provide the information, the organisation may not be able to process your application properly or at all.
You are under no obligation to provide information for equal opportunities monitoring purposes and there are no consequences for your application if you choose not to provide such information.
Automated decision-making
Recruitment processes are not based solely on automated decision-making.
Changes to the Recruitment Privacy Notice
Our Recruitment Privacy Notice is regularly kept up to date and this version was updated on 21st April 2022.
The latest full version is always available from our intranet. We will review the Notice every three years or as and when required
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