Business Admin Apprentice
Gregory Abrams Davidson Solicitors
LIVERPOOL, Wirral
Closes in 31 days (Sunday 13 December 2026 at 11:59pm)
Posted on 12 November 2026
Contents
Summary
Assisting in the efficient and professional operation of relevant department.
- Wage
-
£17,160 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
40 hours a week
- Start date
-
Monday 14 December 2026
- Duration
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1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Routine administrative tasks
- Operating switchboard and multiple incoming call services
- Answering telephone calls and ensuring accurate messages are passed on to the correct person
- Greeting clients and managing clients in reception area
- Taking card payments
- Sorting, scanning and distributing post on a daily basis
- Data entry
- Storage and retrieval of files and other records
- Organise and log internal and external post (Royal Mail, DX & Deliveries)
- Distribution of faxes and messages
- Recording of employee attendance and absence
- Reception Duties
- Organising hospitality requirements
- Secretarial support for the departments, to include audio typing
- Prioritising and organising the accurate relay of incoming information
- Resolving problems and queries as they arise – referring to supervisor as appropriate
- Maintaining confidentiality, presentation and professionalism in reception area and departments at all times
- Compliance with all internal policies and procedures, as documented in Gregory Abrams Davidson Office Manual
- Promote the vision and objectives of the Practice
- Create, maintain and enhance productive working relationships
- To undertake any relevant training and/or professional development as recommended by Supervisors
- Any other tasks as reasonably requested by Supervisor
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 20-24 MATHEW STREET, LIVERPOOL, L2 6RE
- 19-25 The Crescent, West Kirby, Wirral, CH48 4HL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WIRRAL METROPOLITAN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Level 3 Business Administrator Apprenticeship Standard including:
- Knowledge, Skills and Behaviors
- End-Point Assessment
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
The position is for 2 days in Mathew Street Office and 3 days in West Kirby Office.
There is a trial period of 2 months with working hours being 9.00am - 5.00pm during the trial period and then 8.30am - 5.00pm.
About this employer
Our skilled team are known for their common-sense solutions and they always endeavour to make your experience as stress-free as possible. With a high standard of personal service and attention, our sole objective is to do everything in our power to achieve a successful outcome for each and every client.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Possibility of a full-time position upon successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
WIRRAL METROPOLITAN COLLEGE
The reference code for this apprenticeship is VAC2000064071.
Apply now
Closes in 31 days (Sunday 13 December 2026 at 11:59pm)