Apprentice IT Administrator

CLARION INFORMATION SYSTEMS LIMITED

Lichfield (WS13 6AQ)

Closes in 15 days (Friday 27 November 2026 at 11:59pm)

Posted on 12 November 2026

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Summary

Are you looking to kickstart your career within ICT? Clarion Information Systems are looking for an Apprentice IT Administrator to join their team and grow their career with IT! Apply today!

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Information communications technician (level 3)
Hours
Monday - Friday 9:45am - 4:30pm.

30 hours a week

Start date

Monday 30 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Configuration and preparation of customer IT equipment, including:
    - RAM and SSD upgrades
    - Device imaging and setup
    - Microsoft Autopilot enrolment
    - Microsoft Intune device registration and configuration
    - Device testing and quality assurance checks
  • Maintaining accurate records of configured equipment, serial    numbers and deployment information.
  • Assisting with the management of customer hardware orders,  deliveries and returns.
  • Coordinating goods in and goods out processes, including booking deliveries and tracking shipments.
  • Assisting with stock control and inventory management, ensuring equipment records remain accurate.
  • Supporting the administration of Microsoft 365 environments, including user account creation, licence allocation and basic administration tasks.
  • Providing first-line support for internal IT systems and assisting senior engineers with technical projects.
  • Maintaining documentation, procedures and asset management records.
  • Supporting vendor training and certification administration.
  • Assisting with warehouse and logistics activities as required to ensure 

Where you'll work

Unit C, Stowe Court
Stowe Street
Lichfield
WS13 6AQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LEARNING CURVE GROUP LIMITED

Training course

Information communications technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
  • Identify and scope the best solution informed by the system data associated with the task
  • Test and evaluate the system's performance and compliance with customer requirements.
  • Escalate non routine problems in line with procedures
  • Use basic scripting to execute the relevant tasks for example PowerShell, Linux
  • Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
  • Apply the necessary security, in line with access and/or encryption requirements
  • Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
  • Test and evaluate network environments
  • Monitor performance and usage of a network
  • Deploy applications on a network
  • Set up storage and data access for staff
  • Apply necessary security measures, in line with access requirements to a network
  • Carry out routine maintenance across network systems, ensuring organisational compliance
  • Monitor network-related workloads including DNS and firewalls
  • Install or undertake basic upgrades, either physically or remotely
  • Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
  • Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
  • Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
  • Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Training schedule

  • No college release day
  • Off the job training 
  • 1-1 online sessions with your tutor 
  • Functional Skills if required

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Patience

About this employer

Clarion Information Systems is a trusted IT solutions provider, delivering secure and innovative infrastructure, cloud, data, and cyber security services to organisations across the UK. With over a decade of growth and a strong reputation for technical excellence, integrity, and customer-first values, we are a dynamic and ambitious business where every team member plays a key role.

Company benefits

  • Hands-on experience with modern Microsoft cloud technologies.
  • Training and development opportunities.
  • Vendor certification support.
  • Exposure to a wide range of IT infrastructure, devices and business systems.
  • Opportunity to develop practical skills within a growing technology company.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Opportunity for full-time role upon completion

Ask a question

The contact for this apprenticeship is:

LEARNING CURVE GROUP LIMITED

Abbie Peters

abbie.peters@learningcurvegroup.co.uk

The reference code for this apprenticeship is VAC2000064068.

Apply now

Closes in 15 days (Friday 27 November 2026 at 11:59pm)