Office Administrator apprentice
MEADOWVALE HOMECARE LTD
redcar (TS10 3DN)
Closes in 30 days (Friday 11 December 2026)
Posted on 11 November 2026
Contents
Summary
Looking for a new role and the chance to learn while you work? Meadowvale Homecare, with Gateshead Learning & Skills, is offering a Level 3 Business Administration Apprenticeship. Gain skills through workplace training, support from expert tutors, and experience alongside our office team.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
30 hours a week
- Start date
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Monday 11 January 2027
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Handling and directing telephone enquiries in a professional and courteous manner.
- Monitoring, responding to and organising emails.
- Taking accurate notes during meetings and discussions.
- Maintaining, updating and organising electronic and paper-based filing systems.
- Assisting with the planning and coordination of events alongside office staff.
- Providing administrative support with the preparation and management of documentation.
- Welcoming and assisting visitors to the office.
- Scheduling and coordinating interviews, meetings and appointments for the team.
Where you'll work
74 high street
redcar
redcar
TS10 3DN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
About this employer
Here at Meadowvale Homecare we work by the mantra ‘Your care, your choices’ and this is fundamentally important to all of our care workers. We are not just here to work, we are here to care and achieve this with the highest of standards. Delivering bespoke care to clients in and around Redcar and Cleveland and Middlesbrough, all of our packages are tailored specifically to the individual and their needs. We use the strengths and goals of you or your loved ones as foundations to build upon looking after not only physical needs but those attached to health and well-being. Holding high respect and regard for dignity, independence and choice we listen to what you have to say whilst delivering social care needs.
As a company we fully understand the huge role a care worker plays in the life of you or a loved one and this is why we commit to providing the same person as often as possible. Speak to us today to find out how we can help you or your loved one further.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression for the right candidate, following completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
Olivia Gaffney
recruitment@meadowvalehomecare.co.uk
01287 653063
The reference code for this apprenticeship is VAC2000063907.
Apply now
Closes in 30 days (Friday 11 December 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.