Administration Assistant Apprenticeship Level 2

AFFORDABLE WINDOW SYSTEMS LIMITED

Blackpool, Poulton-Le-Fylde

Closes in 15 days (Thursday 26 November 2026 at 11:59pm)

Posted on 11 November 2026

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Summary

Affordable Windows Group is seeking motivated and enthusiastic apprentices to join its team. Successful applicants will gain valuable experience in either Sales Administration or Production Office Administration while working towards a Level 2 Administration Assistant Apprenticeship. Competitive salary.

Wage

Competitive

Competitive wage offered

Minimum wage rates (opens in new tab)

Hourly Rate of Pay: 

16-18 - £9ph

19-20 – £11.50ph

21 and over - £13.50

These rates are starting rates. Pay rise after successful 3 months probation, pay rise after apprenticeship is completed + we do an annual pay review for everyone across the group every April.

Training course
Administration assistant (level 2)
Hours
8am-5pm Monday to Friday with one hour lunch.

40 hours a week

Start date

Monday 7 December 2026

Duration

1 year

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Production Office Administrator - Key Responsibilities: 

  • Provide administrative support to the production team, ensuring smooth day-to-day operations.
  • Maintain accurate records of production schedules, stock levels, and order processing.
  • Liaise with suppliers, customers, and internal departments to manage orders and deliveries efficiently.
  • Assist in quality control by ensuring all documentation aligns with company standards and industry regulations.
  • Handle incoming inquiries and provide excellent customer service support where needed.
  • General administrative duties such as data entry, filing, and updating systems.

Sales Office Administrator -

Key Responsibilities: 

  • Proactively manage and grow sales (NO cold calls involved)
  • Build strong relationships with new and existing customers.
  • Identify customer needs and recommend appropriate window/door solutions – once fully trained.
  • Prepare quotes and follow up on enquiries.
  • Maintain accurate records of customer interactions using our in-house system (Full training provided).
  • Collaborate with internal departments (transport & production) to ensure smooth order processing and delivery.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Cornford Road, Blackpool, FY4 4QQ
  • Clifton Road, Blackpool, FY4 4QA
  • Beacon Road, Poulton Industrial Estate, Poulton-Le-Fylde, FY6 8JE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKPOOL AND THE FYLDE COLLEGE

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

STANDARD & LEVEL 

The successful candidate will work towards completing the Level 2 Administration Assistant Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities

Requirements

Desirable qualifications

GCSE in:

  • Englsih (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative

About this employer

AWS Group is one of the leading windows and doors manufacturers in the UK. Our customers vary from individuals, to sole traders and huge developers across the UK.

https://www.a-w-s.co.uk/ (opens in new tab)

Company benefits

What We Offer:

  • Full training and ongoing support.
  • Hands-on experience in a busy office environment.
  • The opportunity to develop valuable business administration skills and progress within the company.
  • This is an excellent opportunity for someone looking to build a career in administration while gaining experience in both customer-facing and operational business functions.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The opportunity to develop valuable business administration skills and progression within the company.

Ask a question

The contact for this apprenticeship is:

BLACKPOOL AND THE FYLDE COLLEGE

Deborah Kelly

deborah.kelly@blackpool.ac.uk

The reference code for this apprenticeship is VAC2000063757.

Apply now

Closes in 15 days (Thursday 26 November 2026 at 11:59pm)