Apprentice Hire Controller
PEAK PLATFORMS LIMITED
Dukinfield (SK16 4PW)
Closes in 14 days (Tuesday 24 November 2026 at 11:59pm)
Posted on 10 November 2026
Contents
Summary
A Hire Controller manages the day-to-day rental of plant, tools, equipment, or machinery to commercial and domestic customers. They sit at the center of depot operations, acting as the main link between clients, sales teams, drivers, workshop technicians, and branch management.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Hire controller (plant, tools and equipment) (level 2)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Start date
-
Tuesday 1 December 2026
- Duration
-
1 year
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Managing Orders & Enquiries:
Answer inbound phone, email, and walk-in requests for equipment rentals, prepare quotes, and convert inquiries into hire contracts
Logistics & Scheduling:
Coordinate equipment deliveries and collections with drivers and site teams to ensure machinery arrives and leaves on time
Customer Service & Pricing:
Negotiate rental rates, offer technical advice on equipment suitability, handle complaints, and process billing, invoicing, and contract extensions
Where you'll work
Peak Platforms Ltd
Unit 1 , Thameside Court, Fifth Avenue
Dukinfield
SK16 4PW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Hire controller (plant, tools and equipment) (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with health and safety regulations, standards, and guidance.
- Comply with environmental and sustainability principles, regulations, standards and organisational systems.
- Process new hires, damage waivers, orders, returns and enter onto company system.
- Create and send hire quotations, contact customer and entering purchase orders.
- Source plant, tools and equipment for customer requirements.
- Arrange the delivery and collection of equipment.
- Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
- Manage customer relationships.
- Verbally communicate with customers and colleagues using industry terminology.
- Manage customer queries, requests and handle complaints within remit or escalate when required.
- Comply with regulations and legislation relevant to their role and business.
- Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
- Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
- Log plant, tool and equipment breakdowns, pass over to the service department.
- Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
- Carry out and record planned and unplanned learning opportunities and development activities.
- Use organisational IT technology and digital systems.
- Apply team working principles.
- Comply with health and safety regulations, standards, and guidance.
- Comply with environmental and sustainability principles, regulations, standards and organisational systems.
- Process new hires, damage waivers, orders, returns and enter onto company system.
- Create and send hire quotations, contact customer and entering purchase orders.
- Source plant, tools and equipment for customer requirements.
- Arrange the delivery and collection of equipment.
- Apply written communication techniques for example invoices, checklists, restrictions to drivers and hauliers delivery times, process damage agreement, notification documentation and emails.
- Manage customer relationships.
- Verbally communicate with customers and colleagues using industry terminology.
- Manage customer queries, requests and handle complaints within remit or escalate when required.
- Comply with regulations and legislation relevant to their role and business.
- Carry out hire transaction processes for example, contract documentation for on-hire and off-hire, raising requisitions and equipment delivery.
- Interpret and extract information from, for example schedules and drawings, machine’s operator’s manual or manufacturer’s instructions.
- Log plant, tool and equipment breakdowns, pass over to the service department.
- Ensure tool and equipment pre and post hire checks and operational testing of equipment has been carried out.
- Carry out and record planned and unplanned learning opportunities and development activities.
- Use organisational IT technology and digital systems.
- Apply team working principles.
Training schedule
- The training will be during hours on the job based in the office
- No need to travel to a college etc.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Logical
- Team working
- Initiative
About this employer
Peak Platforms are a specialist equipment hire business, offering a wide range of Low Level Access, Powered Access, Tower, Plant, Skips and Accommodation/Welfare hire throughout the UK. A customer-first approach focused on delivering the best possible end-to-end hire for customers across several sectors, including Mechanical and Electrical, HVAC, Fire Protection, Maintenance, Facilities Management, Door Systems, Shop fitting, Signage, Painting and Decorating, Dry Lining, Partitioning, Racking. A friendly and knowledgeable team offer no obligation advice across long opening hours, ensuring we are always on hand to support you when required. We offer competitive rates of hire and are adept at turning around same day and next day services.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Senior Hire Controller
- Team Leader
Ask a question
The contact for this apprenticeship is:
PEAK PLATFORMS LIMITED
Leighton Rushton
Leighton.rushton@peakplatforms.uk
The reference code for this apprenticeship is VAC2000063602.
Apply now
Closes in 14 days (Tuesday 24 November 2026 at 11:59pm)