IT Apprentice

Isuria

Hessle (HU13 0DZ)

Closes in 14 days (Monday 23 November 2026 at 11:59pm)

Posted on 9 November 2026

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Summary

Isuria is hiring an enthusiastic and motivated IT Apprentice!
You’ll work alongside the experienced IT team at Isuria, gaining exposure to a wide range of technologies, systems, and day-to-day IT operations.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Information communications technician (level 3)
Hours
Monday to Friday, 8:30am-5pm.

37 hours 30 minutes a week

Start date

Tuesday 24 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • IT Support: Providing first-line technical support to colleagues, both in person and remotely.
  • Hardware & Software: Helping set up, install, and maintain computers, laptops, printers, and other IT equipment.
  • Troubleshooting: Investigating and resolving hardware, software and network issues.
  • Microsoft 365 & Systems: Supporting users with Microsoft 365, Windows and other business applications.
  • IT Administration: Helping manage user accounts, permissions, and IT equipment.
  • Projects & Technology: Getting involved in system upgrades, IT projects, networking and cybersecurity.

Where you'll work

The Riverside Building
Livingstone Road
Hessle
HU13 0DZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Training course

Information communications technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
  • Identify and scope the best solution informed by the system data associated with the task
  • Test and evaluate the system's performance and compliance with customer requirements.
  • Escalate non routine problems in line with procedures
  • Use basic scripting to execute the relevant tasks for example PowerShell, Linux
  • Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
  • Apply the necessary security, in line with access and/or encryption requirements
  • Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
  • Test and evaluate network environments
  • Monitor performance and usage of a network
  • Deploy applications on a network
  • Set up storage and data access for staff
  • Apply necessary security measures, in line with access requirements to a network
  • Carry out routine maintenance across network systems, ensuring organisational compliance
  • Monitor network-related workloads including DNS and firewalls
  • Install or undertake basic upgrades, either physically or remotely
  • Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
  • Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
  • Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
  • Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Training schedule

The Level 3 Apprenticeship in Information Communications Technician includes:

  • Level 3 Apprenticeship in Information Communications Technician
  • Level 2 Functional Skills in Mathematics (if applicable)
  • Level 2 Functional Skills in English (if applicable)

You will attend a half-day session at the Training Centre each week, where you will develop your IT knowledge, technical skills, and work towards any functional skills (where needed) that are required. Additional off the job training will also be required as part of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Logical
  • Team working
  • Initiative

About this employer

Isuria Ltd is a UK-based agricultural commodity trading, animal feed manufacturing, and logistics company headquartered in Hessle, East Yorkshire.

  • What Isuria offers:
    A competitive apprentice salary.
  • Full training and support from an experienced IT team.
  • The opportunity to gain a recognised IT qualification.
  • Hands-on experience with real business systems and technologies.
  • The chance to develop your technical knowledge across a variety of IT areas.
  • Opportunities to progress and build a long-term career in IT.
  • A friendly and supportive working environment.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Ask a question

The contact for this apprenticeship is:

HULL BUSINESS TRAINING CENTRE LIMITED

Lily Pedro

lily.pedro@hullbusiness.co.uk

The reference code for this apprenticeship is VAC2000063162.

Apply now

Closes in 14 days (Monday 23 November 2026 at 11:59pm)