Business Administration Apprenticeship - Leeds

ABSOLUTE WAREHOUSE SERVICES LIMITED

West Yorkshire (LS10 1DW)

Closes in 31 days (Friday 11 December 2026)

Posted on 9 November 2026

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Summary

Absolute Warehouse Services are looking for a new Office Administrator. You will be studying toward your Business Administration Level 3 qualification.

• Wage:

  £17,284.80 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, 10.00am - 6.00pm.

  40 hours a week

• Start date:

  Friday 18 December 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Absolute Warehouse Services is looking for an enthusiastic and organised Office Administrator Apprentice to join our team in Leeds.

This is a varied administrative role within a busy warehouse and operations environment. You will work closely with customers, warehouse colleagues and the wider Operations team, helping to ensure that customer requirements are communicated accurately and that orders, stock and warehouse activity are supported by clear and up-to-date information.

You will gain practical experience across a range of business administration activities, including customer communication, order administration, stock control, data management, reporting, scheduling and coordinating information between different teams.

This is a great opportunity for someone who enjoys working with people, solving problems and keeping information organised, while developing their administrative and professional skills through a Level 3 Business Administrator apprenticeship.

 

As an Office Administrator Apprentice, your responsibilities will include:

• Responding to customer enquiries and providing clear, professional and accurate information.
• Supporting customers with queries relating to orders, stock, deliveries, receipts and dispatches.
• Recording and updating customer, order and stock information accurately using company systems.
• Processing and coordinating customer orders, ensuring relevant information is communicated to the warehouse team.
• Supporting inbound booking coordination and outbound workload planning.
• Liaising with warehouse and Operations colleagues to ensure customer requirements and instructions are understood and actioned correctly.
• Investigating discrepancies between customer information, orders, stock records and warehouse activity, escalating issues where appropriate.
• Keeping customers and colleagues informed of any delays, changes or issues that may affect service.
• Producing and maintaining accurate administrative records, reports and documentation.
• Escalating complaints, recurring issues or commercially sensitive matters to the appropriate manager.
• Supporting the wider Operations team with general administrative and coordination tasks.
• Following company processes and ensuring information is handled accurately, professionally and confidentially.

Where you'll work

Unit 10
Leeds
West Yorkshire
West Yorkshire
LS10 1DW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration Level 3 qualification.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative Skills
• Attention to Detail
• Customer Care Skills
• IT Skills
• Organisational Skills
• Problem Solving Skills
• Communication Skills

Other requirements

The closing date guidance, if a successful candidate is found before the advertised dates, the advert will close early.

About this employer

Absolute Warehouse Services is a leading 3rd party Warehouse, Storage and Ancillary services company dealing with numerous local, national and international businesses since the early 1990’s.

Absolute confidence and peace-of-mind are the hallmarks of our business. We provide customers with a complete warehousing service that is completely reliable and tailored to their needs and budgets. Nothing short of Absolute.

We service the whole spectrum of storage demands, from deep long-term and on-going, to seasonal handling peaks or weekly capacity shortfalls. 24/7 commercial warehousing is fulfilled professionally, economically, and best of all, with Absolute flexibility.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There is a possibility of being offered a full time role after successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

BABINGTON BUSINESS COLLEGE LIMITED

Babington recruitment team

apprentice.recruitment@pgon.co.uk

03333234050

The reference code for this apprenticeship is VAC2000063096.

Apply now

Closes in 31 days (Friday 11 December 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.