Business Administrator Apprentice
Xcede IT
Rochdale (OL11 5BU)
Closes in 26 days (Tuesday 1 December 2026 at 11:59pm)
Posted on 4 November 2026
Contents
Summary
Start your career in business administration with a growing Rochdale IT company. You’ll support sales, accounts and customer communications, help organise day-to-day processes and manage social media activity. This varied role is ideal for someone motivated, confident and ready to develop their skills with training and support.
- Wage
-
£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Working days:
Monday to Thursday, 9.00am to 5.00pm. Friday, 9.00am to 3.00pm.
37 hours a week
- Start date
-
Monday 7 December 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Document existing administrative processes, including those using Xero accounting and Atera remote monitoring and management software.
- Carry out and maintain the processes once documented, following agreed procedures accurately.
- Support the sales team with presentations, documents and other administrative tasks.
- Assist the accounts function with invoicing and following up outstanding payments.
- Obtain supplier quotations and source IT equipment as required.
- Answer and make professional telephone calls, handle customer and supplier enquiries and arrange appointments.
- Help manage and update the company’s social media presence.
- Maintain accurate records, organise documents and support other general office administration.
- Work carefully and check details to support reliable customer service.
Where you'll work
Spotland Bridge Mill
Mellor Street
Rochdale
OL11 5BU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ROCHDALE TRAINING ASSOCIATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Work towards the Business Administrator Level 3 Apprenticeship Standard with Rochdale Training. Work-based training will develop administration, communication, IT, organisation and professional skills. Training will be delivered on-site at your employer.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Logical
- Team working
- Creative
- Initiative
- Patience
About this employer
Xcede IT Ltd is a Rochdale-based Managed Service Provider (MSP), offering technical advice, managed IT support and related services to businesses across the North West. As the company grows, it is looking for an apprentice to take ownership of essential administration currently handled by sales and technical colleagues. Accuracy matters: reliable administration helps Xcede deliver the high standard of service its customers depend on.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The company is creating this position to support its growth, with the intention that the successful candidate can develop into the administrative role. Permanent employment and further progression: offered to candidates who excel in the apprenticeship.
Ask a question
The contact for this apprenticeship is:
ROCHDALE TRAINING ASSOCIATION LIMITED
Adam Bhatti
abhatti@rochdaletraining.co.uk
01706 631 417
The reference code for this apprenticeship is VAC2000062554.
Apply now
Closes in 26 days (Tuesday 1 December 2026 at 11:59pm)