Business Support Apprentice – Logistics and Freight

NTG ROAD UK LTD

LICHFIELD (WS14 9HY)

Closes in 15 days (Friday 20 November 2026 at 11:59pm)

Posted on 4 November 2026

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Summary

We are a growing freight forwarding and logistics company, looking to grow our team with the right people wanting to pursue a career within the exciting world of international transport and freight forwarding. Are you motivated, eager to learn, and interested in developing a long-term career within our industry? If so, then please apply now.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Opportunity for overtime after a probation period – this is not compulsory

Training course
Business administrator (level 3)
Hours
Either 8am-4pm or 9am-5pm. Monday to Friday with one hour lunch every day.

40 hours a week

Start date

Monday 4 January 2027

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The apprentices will spend time in many departments learning how the business operates. The successful candidates will gain hands-on experience in:

  • International freight forwarding operations
  • Customer service and client relationship
  • Management transport planning and coordination
  • European road freight logistics
  • Customs and compliance procedures
  • Supply chain and logistics administration

 

Where you'll work

UNIT 1
LIBERTY PARK
BURTON OLD ROAD
LICHFIELD
WS14 9HY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4-9 (A*- C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Patience

About this employer

NTG Road UK streamline clients logistics with fast, flexible transport and expert supply chain solutions NTG Road UK Ltd. strive to make a difference by offering innovative transport solutions. Our experienced teams provide reliable and excellent service, driven by a ‘can-do’ attitude. We value long-term partnerships and ensure our customers always feel well taken care of. NTG Road UK Ltd. is part of NTG Nordic Transport Group A/S, which offers all types of logistic services.

https://country.ntg.com/en/contact/ntg-road/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

We are passionate about investing in young, local talent and providing real career development opportunities in the logistics sector within a supportive and professional environment

Upon successful completion of the apprenticeship, you could move into a variety of roles including client relationship management, transport planning and coordination, european road freight logistics, customs and compliance and supply chain and logistics.

Ask a question

The contact for this apprenticeship is:

SOUTH STAFFORDSHIRE COLLEGE

Apprenticeship Team

apprenticeships@southstaffs.ac.uk

03004562424

The reference code for this apprenticeship is VAC2000062474.

Apply now

Closes in 15 days (Friday 20 November 2026 at 11:59pm)