Business Admin Apprenticeship
DAVIES EXPRESS LTD
LIVERPOOL (L23 5TD)
Closes in 25 days (Monday 30 November 2026)
Posted on 4 November 2026
Contents
Summary
This is a fantastic opportunity for someone looking to start their career in business administration, gaining valuable hands-on experience whilst working towards a nationally recognised level 3 qualification.
- Wage
-
£12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm, shifts, may work evenings and weekends.
30 hours a week
- Start date
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Wednesday 2 December 2026
- Duration
-
1 year 3 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
As a Business Administration Apprentice, your duties will include:
General Administration
- Carrying out a wide range of administrative tasks, including filing, data entry, updating records and maintaining organised business systems.
- Payment Management: Monitoring outstanding invoices, following up on overdue payments and communicating professionally with customers regarding outstanding balances.
- Meeting Coordination: Booking meetings, managing diaries, arranging appointments and ensuring relevant information is communicated to colleagues and customers.
- Customer Communication: Responding to emails, answering telephone enquiries and providing excellent customer service.
- Financial Administration: Supporting the preparation and processing of invoices, maintaining payment records and assisting with general financial paperwork.
- Document Management: Preparing letters, reports, spreadsheets and other business documentation accurately and efficiently.
- Office Support: Assisting colleagues with daily business operations, ensuring administrative processes run smoothly.
- Database Management: Updating customer information, maintaining accurate records and ensuring business systems are kept up to date.
- Team Support: Working closely with management and other team members to help improve business processes and overall efficiency.
Where you'll work
STUDIO 29
113 LIVERPOOL ROAD
CROSBY
LIVERPOOL
L23 5TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS FURTHER EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Patience
About this employer
We are an Express Transport Company
TRANSPORT SERVICES UK & EUROPE
We are a forward thinking express transport company that look to provide an unrivalled service to our customers. Whether it's LTL, FTL or an Express Shipment we've got you covered.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression into roles such as Business Administrator, Office Administrator or Team Administrator, with opportunities to move into supervisory or management positions.
Ask a question
The contact for this apprenticeship is:
ACCESS FURTHER EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000062339.
Apply now
Closes in 25 days (Monday 30 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.