Business Administrator Apprenticeship
IGNITE SPORT UK LIMITED
Ware (SG12 8HN)
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)
Posted on 2 November 2026
Contents
Summary
Our client is a specialist building and property services company, delivering high-quality construction, maintenance, and refurbishment solutions for a diverse range of customers. This Business Administrator Apprenticeship offers the opportunity to develop valuable administrative, organisational, and customer service skills.
- Wage
-
£17,680 a year
- Training course
- Business administrator (level 3)
- Hours
-
42 hour week. Shifts to be confirmed.
42 hours a week
- Start date
-
Monday 23 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering incoming telephone calls and responding to customer enquiries.
- Managing shared email inboxes and forwarding communications to the relevant departments.
- Scheduling appointments, site visits, and meetings for managers and operatives.
- Preparing and issuing quotations, invoices, and business correspondence.
- Maintaining accurate customer, supplier, and project records.
- Updating company databases, spreadsheets, and internal systems.
- Assisting with the administration of building and maintenance projects.
- Liaising with customers, contractors, suppliers, and team members to coordinate works.
- Processing purchase orders and supporting procurement activities.
- Organising and maintaining electronic and paper filing systems.
- Assisting with health and safety documentation and compliance records.
- Preparing reports, meeting notes, and project documentation.
- Monitoring project progress and updating stakeholders as required.
- Supporting the finance team with invoice processing and payment administration.
- Producing professional documents using Microsoft Office applications.
- Providing excellent customer service and maintaining strong client relationships.
- Assisting with general office administration and supporting wider business operations.
Where you'll work
3 The Millers House
Roydon Road, Stanstead Abbotts
Ware
SG12 8HN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
IGNITE SPORT UK LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place virtually and within the workplace.
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
About this employer
Our client is a professional building and property services company specialising in construction, refurbishment, maintenance, and repair works for a wide range of residential and commercial customers. They are committed to delivering high-quality workmanship, excellent customer service, and reliable project delivery. Working closely with clients from initial enquiry through to project completion, they have built a strong reputation for professionalism, attention to detail, and customer satisfaction. This apprenticeship offers the opportunity to join a supportive team and gain valuable experience within a busy and growing business environment.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full-time employment.
Ask a question
The contact for this apprenticeship is:
IGNITE SPORT UK LIMITED
Leah Bryan
l.bryan@ignitetraininguk.com
The reference code for this apprenticeship is VAC2000062024.
Apply now
Closes in 8 days (Wednesday 11 November 2026 at 11:59pm)