Apprentice Office Administrator

Transport Door Solutions

Halstead (CO9 1HB)

Closes in 28 days (Monday 30 November 2026 at 11:59pm)

Posted on 2 November 2026

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Summary

This is an exciting opportunity for someone that wants to progress within their career. We are looking for a dynamic and ambitious individual that has a 'can-do' attitude. Our small but busy team needs someone that is highly organised, with great communication and people skills. General admin duties, invoicing, team work, emails, filing etc.

Wage

£16,120 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Thursday. 08:30 - 17:00. Friday, 08:30 - 15:45. Total hours per week: 38.75. Hours include a daily 45 minute lunch break.

38 hours 45 minutes a week

Start date

Wednesday 2 December 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will provide administrative support to the Office Sales/Finance Team.

Key duties include:

General admin duties listed but not limited to the below-

  • Answer main incoming phone calls and pick up colleagues calls if unavailable
  • Take messages and email to colleagues for action
  • Review main sales email inbox and distribute for action by appropriate colleagues
  • Sales and purchase order processing on Sage system
  • Collating parts orders and packing when required
  • Sales invoice processing and statement generation on Sage system
  • Sales and purchase file archiving
  • Generally, support colleagues as needed and provide holiday recover when required

Key Responsibilities:

  • Efficient and accurate processing of sales and purchase orders
  • Timely answering of main incoming phone calls and assigning to staff if unable to answer directly
  • Timely review of main company inbox and distributing to relevant colleague to respond
  • Provide general task support to colleagues

Desired skills:

  • Good organisational skills, flexibility & time keeping
  • Ability to manage ever changing priorities in an organised manner
  • Liaising well with external customers and internal colleagues
  • ICT Literate (able to use a computer)
  • Accurate processing of paperwork & computer transactions (Sage)
  • Office software experience preferred but not essential, ideally Outlook email & MS Office/Office 365 programs including Word & Excel

Personal qualities:

  • Dedicated to the role
  • Confident to speak with customers and suppliers and remain professional
  • Ready to hit the ground running
  • Can think on the spot
  • Willingness to work hard
  • Enthusiasm

Where you'll work

43 Broton Drive
Halstead
CO9 1HB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will complete the Business Administrator Apprenticeship Standard Level 3 and the Functional Skills in maths and English (if you do not have the GCSEs/GCSE grades or equivalent)
  • Training will be carried out within the workplace; there is NO day release

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4-9 (A* - C))
  • Maths (grade 4-9 (A* - C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working

About this employer

Over 20 years Transport Door Solutions has become a market leading go-to-supplier of bus door parts supporting vehicle fleets primarily based in the UK & Ireland but also further afield in Europe and Worldwide.

Their mission is to continuously strive to improve their products and services with their dedicated team of industry experts, meeting and exceeding the expectations of all customers.

They have recently been fully acquired by Europe’s market leading bus door manufacturer Ventura Systems BV.

Managed by a small team of very experienced industry staff to provide after-market support for Door Spare Parts, Servicing, Training and Preventive Maintenance facilities for the UK Bus and Coach Industry.

Their aim is to provide an efficient and cost-effective support service for Bus and Coach Builders and end users alike, by applying their extensive product and application knowledge. With the support of their partner suppliers, they aim to provide very competitive and timely solutions to ensure operators loss of vehicle down time is kept a minimum.

https://www.transportdoorsolutions.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This is an excellent opportunity for career progression, with the future prospects of a full-time role.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED

Gemma Barr

gemmabarr@davidsontraining.com

07399 586723

The reference code for this apprenticeship is VAC2000061815.

Apply now

Closes in 28 days (Monday 30 November 2026 at 11:59pm)