Level 3 Business Admin Apprentice

THE FAMILY OF LEARNING TRUST

Bradford (BD12 8SA)

Closes in 10 days (Friday 13 November 2026 at 11:59pm)

Posted on 2 November 2026

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Summary

The School Business Administrator will provide administrative support to the school, working flexibly to meet the busy demands of the school reception area and administration team.  The post holder will be the initial point of contact for incoming phone calls, visitors, pupils, staff, and enquiries. 

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  • Potential wage increase depending on age after first 12 months to NMW
• Training course: Business administrator (level 3)
• Hours: 37 hours per week. Monday - Friday, 8.00am - 3.30pm, with 30 minutes for lunch.

  37 hours a week

• Start date:

  Monday 30 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Welcoming visitors to the school and using the electronic system to register visitors to school, following Child Protection procedures
• Operating the school telephone systems/switchboard
• Responding to telephone/email enquiries from parents and the public
• Receiving parcels and deliveries; ranking outgoing post and arranging special deliveries when necessary
• Using Microsoft packages, particularly Word and Excel, to help support the school’s administrative team
• Assisting with all administrative duties such as photocopying, filing, etc.
• To fully understand and comply with the Data Protection principals including operating at all times with tact, confidentiality and discretion
• To create and distribute the school newsletters/briefings
• To be flexible and highly organised
• To work to deadlines in a calm and confident manner when under pressure
• To use SIMS on a daily basis for school administration
• Assisting with school events such as after school clubs, parents’ evenings
• To carry out any such task as shall be deemed necessary to the smooth running of the school

General

• To show a strong commitment to furthering equalities
• Transporting children in the school minibus or goods as required by the school
• Attend meetings as required by your line manager and senior management
• To work within the team and share good practice
• To take part in any CPD activities appropriate to the role
• Support the development and implementation of initiatives and policies e.g. data protection, child protection, health and safety
• The post holder will be required to undertake any other professional duties as required by their line manager/Head of School

Where you'll work

Shirley Manor Primary Academy
Methuen Oval
Bradford
BD12 8SA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• 1 College day per month at Bradford College
• All work uploaded to our CRM Aptem - Online 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4 or C)
• Maths (grade 4 or C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Non judgemental
• Patience

Other requirements

• Passing an Enhanced DBS check will be required before employment commences

About this employer

The Family of Learning Trust is a small Trust serving Calderdale and the adjoining areas. The Trust is committed to a local approach, unlike some other large academy chains. It believes in “local solutions for local people”, with school improvement work being focused on a true understanding of the local communities the schools’ serve.

The Trust has developed strong networks and partnerships with many other organisations; we have a large and experienced senior team with many areas of expertise including SEND, Teaching and Learning, Curriculum, HR, Inclusion and Finance. We have the capacity and expertise to make a significant impact on improving opportunities for pupils through raising attainment and improving the teaching and learning experiences in other schools.

https://www.familyoflearningtrust.co.uk/flt/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There are many Business Administration roles available, both in education and schools and across other public sector employers.  This role will provide a solid grounding in the principles of being an effective Business Administrator in a school, but many of the skills learnt will be transferable to other sectors and private industry.

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Nathan

N.Roebuck@bradfordcollege.ac.uk

The reference code for this apprenticeship is VAC2000061678.

Apply now

Closes in 10 days (Friday 13 November 2026 at 11:59pm)