Junior Business Analyst Apprentice (Paystream Accounting Services Limited)
PAYSTREAM ACCOUNTING SERVICES LIMITED
Cheshire (WA14 4RW)
Closes in 27 days (Wednesday 25 November 2026)
Posted on 29 October 2026
Contents
Summary
We are looking for a motivated and enthusiastic Business Analyst Apprentice to join our team. This is an entry-level role designed for someone who is keen to learn about software delivery, client requirements, product quality, implementations, and customer support in a fast-paced technology environment.
- Wage
-
£20,000 a year
- Training course
- Business analyst (level 4)
- Hours
-
Monday to Friday 9 am - 5.30 pm. Hybrid working - 3 days in office.
37 hours 30 minutes a week
- Start date
-
Wednesday 9 December 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Business Analysis:
- Support senior team members in gathering and documenting client requirements, business needs and process information
- Help translate business requirements into clear user stories, notes, process documents and functional specifications
- Assist in maintaining product backlogs and ensuring information is recorded clearly for development teams
- Take part in client and internal meetings, capturing actions, requirements and follow-up points
- Support the review of business processes and workflows to identify opportunities for improvement
- Help communicate project updates and actions to internal stakeholders and clients where appropriate
Implementations Support
- Support the onboarding of new clients by helping with implementation planning, set-up activities and progress tracking
- Work with internal teams to help gather information needed to configure the system for client requirements
- Help troubleshoot straightforward implementation issues and escalate more complex matters to the appropriate teams
- Support client training and knowledge-transfer sessions during implementation and go-live activities
- Help with administrative or configuration-related tasks such as branding changes, email template updates and implementation documentation
- Contribute to knowledge base updates and internal documentation to improve support efficiency and consistency
QA and Support Desk
- Support testing activities for new features, enhancements and product releases to help maintain product quality
- Assist in reviewing requirements and specifications to understand expected system behaviour
- Support investigation of reported issues by reproducing bugs and gathering clear evidence for the development team
- When required assist the support desk picking up and resolving customer queries and issues
Additional Information:
- Access to our well-being platform PayStream Thrive, featuring retail discounts and more
- 24 days annual leave increasing with tenure
- Your birthday off work every year
- Discounted memberships at over 3,500 gyms across that UK.
- Enhanced maternity and paternity pay
- Access to exclusive online financial planning videos
- The option of a personal pension with salary sacrifice
- Free mortgage advice from an independent partner
Culture and other:
- Demonstrate the company values through a positive, professional and collaborative approach to work
- Take pride in producing accurate, high-quality work and delivering a good experience for clients and colleagues
- Show a willingness to learn, improve and contribute ideas to make processes more efficient and effective.
- Work collaboratively with product, development, QA, implementation, support, sales and other internal teams
- Contribute to continuous improvement across delivery, implementation, QA and support processes
Where you'll work
Mansion House
Manchester Road
Altrincham
Cheshire
WA14 4RW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FIREBRAND TRAINING LIMITED
Training course
Business analyst (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
Training schedule
Firebrand’s sector-leading Level 4 Business Analyst (L4BA) Apprenticeship Programme develops apprentices to work across the full lifecycle of the business analyst in either a Waterfall, Agile or Hybrid environment.
Apprentices will develop skills to allow investigation into business situations, modelling of business processes/ data flows, gathering of requirements, definition gap analyses, consideration/mitigation of risk and the capability to develop impact assessments for change.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Business Analyst apprenticeship:
BCS Foundation Certificate in Business Analysis
BCS Practitioner Certificate in Requirements Engineering
BCS Practitioner Certificate in Modelling Business Processes
BCS Practitioner Certificate in Business Analysis Practice
BCS Level 3 Award in IT Service Management & Business Processes
Key areas covered are:
Role of the BA
Investigation and Elicitation Techniques
Process and Data Modelling
Stakeholder Analysis & Management
IT SLA’s and SOP’s
Agile Business Analysis
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Analytical skills
- Written communication skills
- Willingness to learn
- Methodical approach to tasks
- Able to manage priorities
- Note-taking skills
- Curious and eager to learn
- Positive working relationships
- Comfortable asking questions
- Able to work under pressure
Other requirements
- Able to work under pressure and manage changing priorities with guidance
- Committed to quality and delivering a good user experience
About this employer
Paystream are one of the UK's largest Umbrella and Accountancy service provider. This opportunity is in their software development arm Tifo. Tifo builds and sells software into recruitment agencies throughout the UK, our biggest product 'Tifo Comply' streamlines candidate onboarding integrating with service providers such as the DBS and Trust ID enabling a single candidate journey to satisfy all compliance requirements.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential for a permanent role on completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
FIREBRAND TRAINING LIMITED
The reference code for this apprenticeship is VAC2000061629.
Apply now
Closes in 27 days (Wednesday 25 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.