Travel Consultant Apprentice
Global Travel & Cruises
Nantwich, Wirral
Closes in 18 days (Sunday 15 November 2026 at 11:59pm)
Posted on 28 October 2026
Contents
Summary
Youth Guarantee apprenticeship open to those aged 18-21. Global Travel has an exciting opportunity! We're looking for a motivated apprentice to join their team, gain hands-on experience, inspire customers, create unforgettable holidays and develop the skills to build a successful career in the exciting travel industry.
- Wage
-
£12,896 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Travel consultant (level 3)
- Hours
-
Monday - Sunday - 5 working dates will be allocated.
31 hours a week
- Start date
-
Friday 20 November 2026
- Duration
-
1 year
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Welcoming customers and providing friendly, professional service.
- Assisting customers with holiday enquiries and travel arrangements.
- Researching destinations, resorts, hotels and travel experiences to meet customer needs.
- Supporting the team with creating personalised holiday quotes and itineraries.
- Learning how to use travel booking systems to search availability and make reservations.
- Developing sales skills by recommending holidays, upgrades and additional travel services.
- Communicating with customers via telephone, email and face-to-face.
- Supporting the team with booking confirmations, payments and travel documentation.
- Keeping up to date with the latest travel trends, destinations and special offers.
- Building knowledge of tour operators, airlines and travel suppliers.
- Assisting with social media content and promoting exciting holiday offers.
- Working alongside experienced travel consultants to develop confidence, product knowledge and customer service skills.
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 41 High Street, Nantwich, CW5 5DB
- 6 Crescent Walk, West Kirby, Wirral, CH48 4AB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
A S TRAINING (INTERNATIONAL) LIMITED
Training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Training schedule
The apprentice will receive structured training and support from A S Training (International) Ltd throughout their apprenticeship. Training will take place within the workplace through a combination of remote learning sessions and face-to-face visits from their dedicated trainer/assessor.
Regular training sessions, progress reviews and ongoing support will be provided to help the apprentice develop the knowledge, skills and behaviours required to successfully complete their Travel Consultant Level 3 Apprenticeship.
More training information
A S Training (International) Ltd is an Ofsted-rated 'Good' training provider specialising in apprenticeships within the travel and tourism industry.
The Level 3 Travel Consultant Apprenticeship is delivered through a structured programme combining workplace learning, regular remote training sessions, face-to-face support and progress reviews with a dedicated trainer/assessor.
Throughout the programme, apprentices will receive ongoing guidance and support to help them successfully complete their apprenticeship and prepare for their End Point Assessment (EPA).
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Initiative
About this employer
Global Travel & Cruise is an award-winning, family-run independent travel agency with over 25 years of experience creating unforgettable holidays. With branches in West Kirby, Neston and Nantwich, the company specialises in luxury holidays, cruises, tailor-made itineraries and exciting worldwide adventures.
Passionate about delivering exceptional customer service, Global Travel & Cruise prides itself on its personal approach, expert travel knowledge and creating memorable experiences for every customer. Joining their friendly and experienced team offers a fantastic opportunity to begin a rewarding career in the travel industry.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent position as a qualified Travel Consultant with Global Travel. With experience, career progression could include Senior Travel Consultant, Assistant Manager, Branch Manager or specialist roles within the wider travel and tourism industry.
Ask a question
The contact for this apprenticeship is:
A S TRAINING (INTERNATIONAL) LIMITED
The reference code for this apprenticeship is VAC2000061441.
Apply now
Closes in 18 days (Sunday 15 November 2026 at 11:59pm)