Business Admin Apprenticeship
K&B PANELS LIMITED
LIVERPOOL (L3 4BL)
Closes on Wednesday 30 December 2026
Posted on 2 November 2026
Contents
Summary
This isn't a make-the-tea apprenticeship. You'll be right in the middle of a working e-commerce business, learning how orders, customers, listings and stock all fit together across some of the biggest marketplaces in the UK. You'll work mainly with Harsh, our Customer Experience & Operations Manager.
- Wage
-
£14,040 a year
- Training course
- Business administrator (level 3)
- Hours
-
30 hours a week, Monday to Friday (around 6 hours a day), including 6 hours of paid training. Full-time considered for the right candidate.
30 hours a week
- Start date
-
Wednesday 20 January 2027
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Orders and dispatch:
- Processing online orders from our website and marketplaces
- Printing courier labels and marking orders as dispatched
- Supporting stock control, packing and warehouse admin
Customers:
- Replying to customer messages and emails
- Moderating and replying to comments on our Facebook and Instagram; handling showroom enquiries and passing sales and trade leads to the right person.
Online listings:
- Learning how our listings work on Shopify, Amazon, B&Q and eBay
- Helping update product listings and set up new sales channels, with support from Admin and projects
General office admin and record keeping:
Supporting the CEO and wider team on projects as the business grows
Where you'll work
301 TOWER STREET
BRUNSWICK DOCK
LIVERPOOL
L3 4BL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS FURTHER EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
More training information
A nationally recognised Level 3 Business Administrator qualification, fully funded, with training in your paid hours.
Day-to-day support from a manager, who has trained apprentices before real responsibility from week one, across customer service, e-commerce, marketing and operations.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Initiative
- Patience
About this employer
K&B Panels is a fast-growing Liverpool brand making decorative 3D wall panels. You'll find them in living rooms, bars, shops, festival stages and film sets.
We started in 2024 and already sell on Amazon, Walmart, B&Q, The Range, Robert Dyas, Wayfair, eBay and our own website, in the UK and the US. Our panels are made at our sister factory in Istanbul and shipped to Liverpool and the States.
We're still a small team, so you won't be a number. What you do shows up in the business the same week.
https://kbpanels.com/ (opens in new tab)
Company benefits
- Your own laptop and K&B email address
- Paid holiday, workplace pension and a pay review after 6 months
- A front-row seat to how a growing brand sells across the UK and US, and a clear path into a permanent role in our operations team
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After completing the Business Administration Apprenticeship, you could progress into a permanent administrative role, such as Business Administrator, Office Administrator or Team Administrator, with opportunities to develop into supervisory or management positions.
Ask a question
The contact for this apprenticeship is:
ACCESS FURTHER EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000061172.
Apply now
Closes on Wednesday 30 December 2026
After signing in, you’ll apply for this apprenticeship on the company's website.