Freight Forwarding Administrator Apprentice
FREIGHTNORDIC LOGISTICS LTD
Immingham (DN40 2LH)
Closes in 14 days (Tuesday 10 November 2026 at 11:59pm)
Posted on 27 October 2026
Contents
Summary
Join FreightNordic Logistics and support daily freight forwarding operations while working towards a Level 3 Business Administrator qualification. You’ll gain hands-on experience in shipment coordination, export documentation, customs procedures, customer service and general administration, building valuable skills.
- Wage
-
Competitive
Competitive wage offered
Minimum wage rates (opens in new tab)
Age Group: 17 - 18, £9.00 an hour, salary £18,720
Age Group: 19 - 20, £10.85 an hour, salary £22,568
Age Group: 21+, £12.71 an hour, salary £26,437
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 8:00am – 5:00pm, with a 1-hour unpaid lunch break.
Saturday: One in eight rota, working remotely from home during the morning.
40 hours a week
- Start date
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Monday 23 November 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with day-to-day export freight forwarding activities.
- Learn to coordinate shipments by road and other transport methods.
- Prepare and process shipping documentation.
- Support customs clearance and learn export procedures.
- Communicate with customers, suppliers and transport partners.
- Track shipments and provide updates on collection and delivery progress.
- Assist with shipment bookings, invoicing and general administration.
- Maintain accurate records and ensure documents are organised correctly.
- Develop knowledge of international trade regulations and logistics procedures.
- Provide a professional and helpful service to customers.
- Learn to use freight forwarding systems and business administration software.
- Work collaboratively with colleagues to ensure shipments are managed efficiently.
- Support the team in resolving shipment queries and addressing customer requirements.
Where you'll work
Unit 5-6
Manby Road
Immingham
DN40 2LH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TEC PARTNERSHIP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator.
- A bespoke programme of technical and vocational training.
- Functional skills in Maths and English, if applicable.
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This Apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless Maths or English is required as part of the Apprenticeship.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
Prior to applying please ensure you are able to get to and from this workplace within the operating hours.
Please be aware as the first part of the process you will be asked to complete a Learner Form and online assessments in English and Maths. You will receive one to one Information, Advice and Guidance with one of the Learner Engagement Team.
About this employer
FreightNordic Logistics is a specialist freight forwarding and logistics company based in Immingham, established in 2015. The company specialises in road freight between the UK, Scandinavia and Northern Europe, working with an established network of overseas partners across Sweden, Denmark, Finland, Norway, Holland, Northern Germany and the Baltic states.
With its own trailer fleet and in-house customs service, FreightNordic handles shipments ranging from individual pallets to full loads. The company prides itself on its knowledgeable team, flexible approach and commitment to delivering goods safely and on time. Moving over 6 million kilos of cargo each month, FreightNordic offers an excellent opportunity to gain practical experience and develop a career in the international logistics industry.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
- An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
- Transferable skills that are invaluable in the wider world of work.
Ask a question
The contact for this apprenticeship is:
TEC PARTNERSHIP
Charley and Claire
myapprenticeship@grimsby.ac.uk
The reference code for this apprenticeship is VAC2000061114.
Apply now
Closes in 14 days (Tuesday 10 November 2026 at 11:59pm)