Business Administration Apprentice – Health & Social Care
MACHLOAY CARE LTD
London (E15 2TP)
Closes in 31 days (Friday 27 November 2026 at 11:59pm)
Posted on 26 October 2026
Contents
Summary
Join MaChloay Care Ltd in Stratford as a Business Administration Apprentice. Gain practical experience in recruitment, compliance, record keeping, communications and office administration while working towards a Level 3 qualification with City Skills. Work 20 hours per week, including paid apprenticeship training.
- Wage
-
£9,360 a year
Minimum wage rates (opens in new tab)
The starting salary is £9,360 per year, equivalent to £9.00 per hour for 20 paid hours per week, including apprenticeship training. Pay will be reviewed and increased where necessary to comply with National Minimum Wage requirements, including changes based on age, apprenticeship stage and statutory rates.
- Training course
- Business administrator (level 3)
- Hours
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20 hours per week across four weekdays, normally five hours a day. One day will include City Skills training on Tuesday or Wednesday. All training takes place during paid hours. Final working days and times will be confirmed.
20 hours a week
- Start date
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Monday 18 January 2027
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Maintain accurate electronic records, databases and administrative files.
- Assist with recruitment, interview scheduling, references and employee onboarding.
- Update staff training records, compliance trackers and personnel documentation.
- Prepare professional emails, letters, reports and spreadsheets.
- Monitor business emails and respond to routine enquiries under supervision.
- Support referral administration and communication with clients, professionals and partner organisations.
- Organise meetings, prepare agendas, take minutes and follow up agreed actions.
- Help maintain company policies, procedures and quality-assurance documents.
- Assist with tender administration, purchasing records and basic budget monitoring.
- Support colleagues with IT systems, templates and record-keeping processes.
- Contribute to approved business communications and social-media activities.
- Identify opportunities to improve administrative processes and help implement improvements.
- Plan and lead a small workplace improvement project during the apprenticeship.
- Handle confidential information securely and follow data-protection procedures.
Where you'll work
The Type Building 1st Floor
11 Chimney Walk Stratford
London
E15 2TP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be provided by City Skills alongside practical workplace learning at MaChloay Care Ltd in Stratford, London. The apprentice will work 20 paid hours per week, including protected time for apprenticeship training. Tutor-led sessions are expected on Tuesdays or Wednesdays, with additional supported study and workplace activities. The exact timetable, delivery method and any external training venue will be confirmed by City Skills before the apprenticeship starts.
More training information
The apprentice will complete the Business Administrator Level 3 apprenticeship with City Skills. The provider has proposed a 15-month programme for this part-time position, subject to the final training plan. Training will combine tutor-led sessions, independent learning and supervised workplace projects. All required training will take place within paid working hours. The intended intake is January 2027, with the exact date to be confirmed.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C or equivalent)
- Mathematics (grade 4/C or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Discretion and confidentiality
- Willingness to learn
Other requirements
Applicants must be eligible to work in the UK and meet the apprenticeship eligibility requirements.
The successful candidate must be able to work at MaChloay Care Ltd’s Stratford office for 20 hours per week, including paid apprenticeship training.
The role involves handling confidential business, recruitment and potentially sensitive information. The apprentice must follow company safeguarding, confidentiality and data-protection procedures.
Employment will be subject to appropriate pre-employment checks, including references and right-to-work verification. Any DBS check will depend on the duties and applicable eligibility rules.
Previous health and social care experience is not required. Full training and supervision will be provided.
About this employer
MaChloay Care Ltd is a London-based health and social care company developing person-centred support services for adults.
Our planned services include supported living, community outreach, floating support, tenancy sustainment and complex-needs support.
We are committed to promoting independence, dignity, inclusion and wellbeing. Our approach focuses on safeguarding, professionalism, quality and respecting individual choices.
Based in Stratford, East London, we are building a dedicated team and strong operational systems to support our future services.
We offer a supportive working environment where employees and apprentices can develop their skills, gain practical experience and contribute to the growth of an organisation committed to making a positive difference in the community.
https://www.machloaycare.co.uk (opens in new tab)
Company benefits
Paid apprenticeship training towards a recognised Level 3 qualification, structured workplace supervision, practical experience in health and social care administration, and opportunities for professional development. Statutory paid annual leave and workplace pension arrangements where eligible.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the Business Administrator Level 3 apprenticeship may lead to continued employment with MaChloay Care Ltd, subject to business needs and individual performance.
Potential career opportunities include:
Business Administrator
Compliance Administrator
Recruitment Administrator
Care Administration Coordinator
Business Support Officer
There may also be opportunities for further professional development and additional qualifications as the company grows.
Ask a question
The contact for this apprenticeship is:
MACHLOAY CARE LTD
Rosemary Awuku
info@machloaycare.co.uk
The reference code for this apprenticeship is VAC2000060850.
Apply now
Closes in 31 days (Friday 27 November 2026 at 11:59pm)