Commercial Assistant Apprentice

BROADSWORD EVENT HOUSE LTD

London (WC2B 5DG)

Closes in 10 days (Wednesday 4 November 2026)

Posted on 23 October 2026

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Summary

Start your commercial career, supporting client accounts at Broadsword while developing practical skills in account management and business development. Please note this is a home-based role and ideally you will be based in London or the South-East.

• Wage:

  £25,662 a year

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday 9.00am - 5.00pm, with one hour of breaks per day.

  35 hours a week

• Start date:

  Tuesday 1 December 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Provide day-to-day administrative support to the Commercial department, helping the team to manage and develop client accounts effectively
• Support client and prospect research, gathering relevant information to assist with account planning and new business opportunities
• Assist with commercial and financial administration, including purchase orders, invoicing, billing information and maintaining accurate records
• Maintain accurate and up-to-date client, commercial and business information across relevant systems and databases
• Support the preparation and organisation of client and internal meetings, including actions and follow up where required
• Communicate professionally with colleagues, clients, suppliers and other stakeholders, responding to requests and escalating issues where appropriate
• Use business systems effectively to manage information, analyse data and support the commercial team
• Manage allocated tasks and priorities effectively, taking responsibility for completing work accurately and within agreed deadlines
• Support projects and other commercial initiatives, using appropriate planning and organisational tools to monitor activities and progress
• Follow Broadsword's policies, procedures and relevant legal and regulatory requirements, including data protection, confidentiality and health and safety
• Develop an understanding of Broadsword's clients, services and wider market, and proactively identify opportunities to improve administrative processes and ways of working
• Deliver your responsibilities in a way that is aligned to our corporate social responsibility commitments

Where you'll work

16 Great Queen Street
London
WC2B 5DG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JGA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered via live interactive small group seminars and 121 skills coaching over Teams. 

Requirements

Essential qualifications

GCSE in:

• English (grade 5)
• Maths (grade 5)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Number skills
• Team working
• Initiative

Other requirements

Disclosure and Barring Service (DBS) check.

UK Right to Work check.

ID Check.

Adverse Social Media check.

About this employer

Broadsword is a specialist events agency that brings people together through memorable live and virtual experiences. We work with a range of clients to deliver events that combine creativity, technology and exceptional service. We’re a friendly, collaborative team where people are encouraged to contribute ideas, take responsibility and develop their skills. As an apprentice, you’ll be a valued member of the team, gaining hands-on experience and learning from experienced colleagues while building the foundations for your future career.

https://wearebroadsword.com (opens in new tab)

Company benefits

An extra day off to celebrate your birthday.
Two paid volunteering days each year.
Flexible, home-based working
Access to our Employee Assistance Programme for wellbeing support.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This role would progress to an Account Executive position servicing our client accounts as part of the Commercial department. 

Ask a question

The contact for this apprenticeship is:

BROADSWORD EVENT HOUSE LTD

Anna Green

anna.green@wearebroadsword.com

02087765386

The reference code for this apprenticeship is VAC2000060709.

Apply now

Closes in 10 days (Wednesday 4 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.