Service Administrator Apprentice - REF 15015

CARRYLIFT MATERIALS HANDLING LIMITED

Skelmersdale (WN8 9PT)

Closes in 28 days (Sunday 22 November 2026 at 11:59pm)

Posted on 23 October 2026

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Summary

Carrylift Materials Handling Ltd in Skelmersdale are recruiting for an Apprentice Administration Assistant. The successful candidate will work towards completing a Level 2 Administration Assistant apprenticeship over 14 months.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

  • £8 per hour
Training course
Administration assistant (level 2)
Hours
Monday- Friday 8:30am- 5:00 pm 30 minute break

40 hours a week

Start date

Monday 30 November 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Management of the service schedule, liaising with customers and agreeing service appointments, and requests to attend equipment breakdowns. Coordinating labour availability in an economic and effective manner. Keeping customers advised of progress and timescale's, where applicable, and ensuring all requests from them are managed accordingly
  • The day-to-day management of service engineers, preparing their work schedules and assigning emergency work as applicable and ensuring equipment or other essential resources are made available as required
  • Responsibility for the quality of work carried out, and on completion of the work, the equipment is safe for others to use
  • The management of supporting administrative activities including verification of engineers time sheets and job sheets etc. ensuring the times that are booked are accurate
  • The administration of the companies computer system and ensuring that data is recorded in a timely and accurate manner, that errors and/or changes are advised to the respective departments to ensure that the data held for the department is accurate and current
  • To assist in the preparation of performance reporting as requested
  • The evaluation, costing and authorisation of service quotations, and hire contract sales within agreed limits
  • Co-ordination and co-operation with other company departments and employees as applicable ensuring they are kept fully informed of service department objectives, purpose, problems and achievements and where necessary, ensuring their approval is obtained for issues outside your remit

Where you'll work

3 Peel Road
West Pimbo
Skelmersdale
WN8 9PT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH LANCS. TRAINING GROUP C.I.C.

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

  • Level 2 Administration Assistant
  • Work based learning
  • Functional skills

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Team working
  • Smart in appearance
  • Good attention to detail
  • Willing to learn new skills

About this employer

  • Carrylift Group was founded in 1988 and has grown to be one of the largest materials handling suppliers in the UK.

     

  • We specialise in bespoke handling solutions, local service and RTITB-accredited forklift truck training courses. We are ISO9001 accredited, and deal in a variety of equipment, from MHE to cleaning machines, access equipment and many others.

     

  • Operating through a network of strategically located service centres, we hold in excess of £2m in parts stock and are a principal member of the TCM forklift dealer network

     

  • The majority of our staff come from a time served, forklift engineering background to ensure you receive the highest quality of service.

https://www.carryliftgroup.com/ (opens in new tab)

Company benefits

  • 25 days holiday per anum
  • Parking on site
  • 10 person team
  • Additional H&S training offered

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Progression onto full time employment
  • Progression onto Level 3 Apprenticeship

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP C.I.C.

recruitment@nltg.co.uk

01254 395355

The reference code for this apprenticeship is VAC2000060541.

Apply now

Closes in 28 days (Sunday 22 November 2026 at 11:59pm)