Business Admin Level 3 Apprenticeship - Two Rivers High School

ENDEAVOUR MULTI ACADEMY TRUST

Staffordshire. (B77 2HJ)

Closes in 21 days (Monday 9 November 2026 at 11:59pm)

Posted on 19 October 2026

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Summary

We are looking for an enthusiastic and hard working individual to join Two Rivers High School. As a School Administrator Apprentice you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career apply now!

• Wage:

  £12,480 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday- Friday (Shifts to be confirmed, term time only).

  30 hours a week

• Start date:

  Monday 23 November 2026

• Duration:

  1 year 4 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a business administrator your day to day duties will include: 

• Deal with complex reception, visitor and telephone enquiries
• Liaise with external agencies, providing information and arranging meetings as required
• Act as a first point of contact for SEND and inclusion-related enquiries, ensuring these are dealt with efficiently and professionally
• Provide confidential administrative support to members of the SEND and Inclusion Team. Undertake typing, word processing and preparation of correspondence, reports and other documentation
• Maintain staff diaries and co-ordinate appointments and meetings
• Manage and respond to emails and enquiries as directed
• Arrange meetings involving parents/carers, school staff and external professionals including; booking venues and resources, distributing invitations and documentation, preparing meeting packs and agendas, taking a distributing minutes where required
• Follow up actions arising from meetings and maintain accurate records
• Develop and maintain effective administration systems to support the work of the SEND and Inclusion Team
• Maintain accurate and confidential pupil records, both electronic and paper-based
• Update and maintain databases and tracking systems
• Support the administration of referrals, interventions and support programmes
• Produce reports and information as requested by School Leaders
• Ensure documentation is processed and filed in accordance with school procedures and data protection requirements
• Operate office equipment and maintain adequate stocks of stationery resources

Where you'll work

Silverlink Road,
Tamworth,
Staffordshire.
B77 2HJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Apprenticeship Details- 16 months expected duration to complete, working towards your Level 3 Business Admin qualification
• (All learning is delivered online/ remote)
• Training Provider: LMP Education (rated 1st best UK training provider)

More training information

• No classroom or college days!
• Off-the-job training will follow the time allocations outlined in the Occupational Standard

Requirements

Essential qualifications

GCSE in:

• English (grade 4/C or above)
• Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Creative
• Non judgemental
• Patience

About this employer

Two Rivers School is a generic co-educational special school for pupils with an Education, Health and Care Plan (EHCP). The High School caters for students aged between 11 and 19 years of age. Pupils have wide ranging abilities with some exhibiting learning difficulties and/or delay in their learning. Whilst it is impossible to generalise on the nature of these needs, they can necessitate creative approaches to teaching styles and delivery, classroom management and climate.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Completion of a Level 3 apprenticeship and potentially a full-time position

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Charlie

charlie.seaman@lmpeducation.org

The reference code for this apprenticeship is VAC2000059906.

Apply now

Closes in 21 days (Monday 9 November 2026 at 11:59pm)