Business Administration Apprentice

PROBE INDUSTRIES LTD

West Sleekburn (NE22 7DD)

Closes in 21 days (Monday 9 November 2026)

Posted on 19 October 2026

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Summary

We are looking for a business administrator apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday- Friday, 9am - 5pm

  37 hours 30 minutes a week

• Start date:

  Tuesday 10 November 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you’ll do at work

Answer the telephone in manner specified by clients, and take message accurately on their behalf.
Managing email inboxes
Where required, provide information about clients and their services to callers.
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Enter message information into the message database
Forward message information on to the clients by a variety of means.
Use of bespoke software
Compliance duties
Undertake general office duties as required.

Where you'll work

9, Sleekburn Business Centre
West Sleekburn
NE22 7DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COREED LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3

Requirements

Desirable qualifications

GCSE in:

• Maths (grade 9-4 (A-C))
• English (grade 9-4 (A-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Administrative skills
• Attention to detail
• Communication Skills
• Customer care skills
• Initiative
• IT skills
• Non judgemental
• Number skills
• Organisation skills

About this employer

At Probe Industries, our vision is clear: to make every breath we take a clean one. We are committed to a future where safe air is the standard, not the exception and we are determined to raise the bar for air quality everywhere. Our mission goes beyond control – we strive to redefine what’s possible. Through ground breaking technology and genuine care, we strengthen industries, protect workers, and help preserve the future.

That is why Probe has become a trusted name for companies seeking high-performance air quality solutions across the globe. Established in 1995 in the heart of Northumberland, Probe Industries is a British, family-owned company with a growing international presence. What began as a focused effort to tackle persistent industrial odours has evolved into a global enterprise serving sectors including waste management, food production, construction, heavy industry, and utilities.

With our main office and manufacturing plant in Northumberland and a second facility in West Virginia, USA, we now ship products across the UK, Europe, Asia-Pacific, and North America. We’re proud to deliver the personal service of a local business, combined with the reach and innovation of a global leader.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Full-time post following completion of the apprenticeship programme

Ask a question

The contact for this apprenticeship is:

COREED LIMITED

Sean Jones

sean@CoreEd.co.uk

0203 822 0001

The reference code for this apprenticeship is VAC2000059873.

Apply now

Closes in 21 days (Monday 9 November 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.