Business Admin Apprentice
THE BRITISH MILLERAIN CO LTD
ROCHDALE (OL12 9DJ)
Closes in 13 days (Friday 30 October 2026 at 11:59pm)
Posted on 16 October 2026
Contents
Summary
This involves providing administrative support, maintaining records, updating databases, preparing documents and handling communications. Duties include customer service, organising meetings, processing invoices and supporting daily operations. The apprentice will also complete training, develop skills and work towards apprenticeship goals.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
Annual bonus depending on company profit
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am - 5pm
37 hours 30 minutes a week
- Start date
-
Monday 9 November 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Administrative Support
- Provide general administrative support to the team and wider business.
- Maintain accurate electronic and paper based filing systems.
- Input, update and maintain information on company databases and spreadsheets.
- Prepare, format and distribute documents, letters, reports and other business correspondence.
- Manage incoming and outgoing post, emails and other communications.
- Assist with photocopying, scanning, printing and document management.
Communication and Customer Service
- Answer telephone calls and respond to emails professionally.
- Direct enquiries to the appropriate team members.
- Provide a helpful and professional service to customers, suppliers and colleagues.
- Take messages accurately and ensure information is passed on promptly.
- Assist with arranging meetings, preparing agendas and recording meeting notes where required.
Business Operations
- Support the organisation of meetings, appointments and business events.
- Assist with ordering office supplies and maintaining stock levels.
- Help process invoices, purchase orders, expenses and other financial administration, where appropriate.
- Maintain accurate records and ensure information is handled confidentially.
- Assist with reviewing and improving administrative processes.
- Support other departments with administrative tasks as required.
Where you'll work
UNIT 1
BUCKLEY BROOK
BUCKLEY ROAD
ROCHDALE
OL12 9DJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HUDDERSFIELD TEXTILE TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be delivered at the work place.
More training information
Training will be delivered by the Textile Centre of Excellence - https://tcoe.co.uk/
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Creative
- Initiative
- A positive attitude
- Willingness to learn
About this employer
British Millerain is a long-established British textile manufacturer, best known for pioneering waxed cotton and producing specialist performance fabrics for premium outerwear, accessories and industrial applications. Founded in 1880, the business remains family-owned and manufactures from its facility in Rochdale, Greater Manchester
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Career progressions for these role typically lead to office management or sales management
Ask a question
The contact for this apprenticeship is:
HUDDERSFIELD TEXTILE TRAINING LIMITED
Paul Britton
paulbritton@tcoe.co.uk
The reference code for this apprenticeship is VAC2000059678.
Apply now
Closes in 13 days (Friday 30 October 2026 at 11:59pm)