Business Administrator apprenticeship
New College Durham
1 Belvedere House Kingsway (DL14 7JN)
Closes on Tuesday 17 November 2026
Posted on 16 October 2026
Contents
Summary
An exciting opportunity to join Belvedere Lets & Sales as a Business Administration Apprentice. Gain valuable experience across lettings and sales while developing administration, customer service and communication skills, with full training provided.
- Wage
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£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday. Shifts to be comfirmed.
37 hours 30 minutes a week
- Start date
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Sunday 29 November 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Belvedere Lets & Sales is looking for a Business Administration Apprentice to join their team in Bishop Auckland. This is an exciting opportunity for someone looking to gain a recognised qualification while developing valuable practical experience within a busy property business.
The successful apprentice will work across both the lettings and sales sides of the company, gaining a broad understanding of how a property business operates. You will develop your administration, customer service, communication and organisational skills while working alongside an experienced team.
The role will involve interacting with a range of people, including landlords, tenants, buyers, sellers and other professionals. You will have the opportunity to gain hands-on experience within the property industry and build your confidence and knowledge in a professional working environment.
Full training and support will be provided throughout the apprenticeship. As your skills and confidence develop, there will be opportunities to undertake further training in both lettings and sales, with the potential to progress towards becoming a fully trained Lettings and Sales Agent.
This is an excellent opportunity for someone who is friendly, reliable and motivated, and who would like to build a long-term career within the property industry.
Where you'll work
1 Belvedere House Kingsway
DL14 7JN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NEW COLLEGE DURHAM
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a Business Administration Apprentice, you will work towards a recognised Business Administration qualification while gaining practical experience within Belvedere Lets & Sales.
You will receive on-the-job training and support from the employer, alongside training provided by New College Durham.
Training will include developing skills and knowledge in areas such as:
- Business administration and office procedures
- Customer service
- Communication and professional telephone skills
- Organisation and time management
- Handling and maintaining business information
- Working effectively with colleagues and customers
- Using IT and digital systems within a business environment
- Developing professional workplace skills
As you progress, there may also be opportunities to undertake additional training and develop knowledge of lettings and sales, supporting progression towards a career as a Lettings and Sales Agent.
Requirements
Essential qualifications
GCSE in:
- Maths (grade 4)
- English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Administrative skills
- Customer care skills
- Team working
- Initiative
- IT skills
Other requirements
This is a customer-facing role within a busy property environment, so you will need to be comfortable communicating with a range of people both face-to-face and over the telephone. You will be expected to maintain a professional and friendly approach at all times.
About this employer
Professional property services in Bishop Auckland Belvedere Lets Ltd is an expert local lettings company, with property management for landlords, refurbishment, and maintenance services across Bishop Auckland, Darlington, Wynyard, Newton Aycliffe and County Durham. We take the stress away from landlords daily.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, you will have gained a recognised Business Administration qualification alongside valuable practical experience within the property industry. You will have developed a broad range of transferable skills including administration, customer service, communication, organisation, teamwork and professional workplace skills.
Ask a question
The contact for this apprenticeship is:
NEW COLLEGE DURHAM
Vanessa Mcara
vanessa.mcara@newdur.ac.uk
07435763447
The reference code for this apprenticeship is VAC2000059649.
Apply now
Closes on Tuesday 17 November 2026
After signing in, you’ll apply for this apprenticeship on the company's website.