Human Resources (HR) Apprentice

HALESOWEN COLLEGE OF FURTHER EDUCATION

Halesowen (B62 8AY)

Closes in 6 days (Friday 23 October 2026 at 11:59pm)

Posted on 16 October 2026

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Summary

The HR Apprentice will support the day-to-day administration of the Human Resources function, assisting with recruitment, employee records, compliance checks, and HR queries.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 8:30am - 5pm Occasional evening and weekend work may be required for College Open Events.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Responsible for processing all recruitment administration activity including recruitment requests, placing of advertisements, arranging interview, liaising with candidates and answering general recruitments queries.
  • Prepare interview documentation and ensure panels have required information.
  • Maintain recruitment records and applicant tracking.
  • Ensure recruitment processes compliance with Keeping Children Safe in Education (KCSIE) 
  • Administer leaver paperwork providing a good leaving experience.
  • Support processing of employment-related documentation relating to contracts, variations to contracts, probation confirmation letters and miscellaneous correspondence.
  • Undertake monthly DBS update service checks
  • Respond to employment reference requests
  • Administer probation outcome letters
  • Manage the HR Inbox responding to queries from employees and managers in a timely manner
  • Involvement with HR data audit and cleansing.
  • Identify opportunities to improve HR systems, processes and administrative procedures and contribute to the development of HR policies, forms, templates and guidance documents.
  • Support College-wide HR initiatives, surveys, wellbeing activities and staff engagement events
  • Ensure compliance with GDPR
  • Any other duties commensurate with the level of the post that may be required from time to time.


 

Where you'll work

Halesowen College
Amber Way
Halesowen
B62 8AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The successful apprentice will receive structured training and support throughout their apprenticeship programme, including:

  • 6 hours of off-the-job training each week dedicated to developing knowledge, skills and behaviours required for the apprenticeship.
  • Online lessons every other week delivered by their dedicated assessor.
  • Regular visits from their assessor every 6-8 weeks to review progress, provide support, and monitor achievement against apprenticeship requirements.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working

Other requirements

Essential

  • Excellent organisational and time management skills.
  • Strong attention to detail and accuracy.
  • Ability to handle confidential information with discretion.
  • Confident and professional when using the telephone.
  • Effective written and verbal communication skills.
  • Good knowledge of Microsoft Office applications.
  • Ability to work independently and as part of a team.

 

Desirable

  • Experience of working within Human Resources.
  • Knowledge of employment legislation and HR best practice.
  • Previous experience in an administrative role.
  • Experience of HR and payroll information systems.
  • CIPD Level 3 qualification or willingness to work towards

About this employer

Halesowen College is a leading further education college in the West Midlands, offering high-quality academic, vocational, technical and apprenticeship programmes for learners of all ages. The College is committed to helping students develop the skills, knowledge and confidence needed to progress into employment, apprenticeships, higher education, or further training.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

On completion of this Apprenticeship, the apprentice can progress into administrative and HR-related roles, including:

  • HR Administrator
  • HR Assistant
  • Recruitment Administrator
  • Business Support Administrator
  • People Services Administrator
  • Office Administrator

 

The experience gained within an HR environment can provide a pathway into a specialist HR career, with opportunities to progress to roles such as HR Officer or HR Advisor through further training and qualifications, including a CIPD qualification or a higher-level HR apprenticeship.

The apprenticeship also develops transferable skills in administration, communication, customer service, record keeping, compliance, and data management, which are valued across a wide range of business sectors.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC2000059630.

Apply now

Closes in 6 days (Friday 23 October 2026 at 11:59pm)