Business Administration Apprentice

TOGETHER HOUSING ASSOCIATION LIMITED

Blackburn (BB1 1JD)

Closes on Friday 20 November 2026

Posted on 16 October 2026

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Summary

Interested in a Career in Business Administration?

Start your career with a Business Administration Apprenticeship in fleet management with a Housing Association at Together Housing. Gain practical experience in data analysis, vehicle records, maintenance scheduling and compliance, with hands-on training and expert support.

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, between 9.00am - 5.00pm.

  37 hours a week

• Start date:

  Monday 11 January 2027

• Duration:

  1 year 8 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Maintain accurate and up-to-date vehicle records, ensuring all documentation relating to tax, insurance, MOTs, servicing, and repairs is correctly recorded, stored, and accessible for audit and compliance purposes
• Manage the fleet inbox, responding to queries, allocating actions, and ensuring requests are dealt with in a timely and organised manner
• Collect, input, and manage fleet data, including mileage, fuel usage, defects, and servicing schedules, ensuring data accuracy across all systems
• Support the analysis of fleet data to identify trends, highlight potential issues, and contribute to performance improvements and cost efficiencies
• Assist in the allocation of vehicles to services and departments, supporting effective fleet utilisation and ensuring vehicles are assigned in line with operational needs
• Monitor vehicle utilisation and availability, helping to identify underuse, overuse, or opportunities to optimise fleet efficiency and vehicle allocation
• Assist in the end-to-end vehicle procurement process, including supporting tender activities, liaising with suppliers, and coordinating the delivery, allocation, and onboarding of new vehicles
• Ensure all fleet activities are carried out in line with company policies and relevant legal, safety, and environmental regulations, escalating any compliance concerns where necessary
• Act as a key point of contact for drivers and internal stakeholders, responding to queries, providing guidance, and coordinating resolutions in a timely and professional manner
• Support the management of vehicle-related incidents, including assisting with investigations, gathering information, and maintaining accurate records
• Assist with the administration and processing of parking fines, penalties, and S172 notices, ensuring timely responses and accurate record keeping
• Support vehicle inductions, ensuring drivers are familiar with vehicle features, safety requirements, and company policies
• Assist in arranging and coordinating driver assessments and training, liaising with internal teams and external providers where required
• Assist in the preparation and production of regular and ad hoc reports on fleet performance, utilisation, costs, and compliance metrics
• Identify opportunities for continuous improvement and support initiatives aimed at increasing operational efficiency, reducing costs, and enhancing service delivery
• Coordinate and support the booking of vehicle maintenance, servicing, inspections, and MOTs, ensuring minimal vehicle downtime and disruption to services
• Assist in the administration, maintenance, and ongoing development of fleet management systems and tools, ensuring accurate data input and effective system use
• Record, maintain, and update fleet-related processes and procedures to ensure information remains accurate, current, and aligned with organisational and compliance requirements
• Support the end-to-end process of hiring and off-hiring vehicles, including coordinating availability, updating records, and ensuring all documentation and compliance requirements are accurately completed
• Complete, fill in, and accurately save all required fleet-related paperwork and digital records, ensuring documentation is correctly filed, easily retrievable, and compliant with organisational procedures

Key Working Relationships.

On a day-to-day basis, the apprentice will interact with:

• Fleet Management team members and managers
• Vehicle drivers and internal staff across various departments
• External suppliers, including garages, maintenance providers, and vehicle manufacturers
• Internal stakeholders involved in procurement and operations
• Mentors and training providers supporting the apprenticeship programme

Where you'll work

Prospect House
Wharf Street
Blackburn
BB1 1JD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKBURN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

BLACKBURN COLLEGE.

Requirements

Essential qualifications

GCSE in:

• English (grade 4/L2 Functional Skills)
• Maths (grade 4/L2 Functional Skills)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Creative
• Initiative
• Patience
• Physical fitness

About this employer

The role sits within the organisation’s central fleet function, which supports a wide range of in-house services by managing a fleet of approximately 500 vehicles across the North of England.

As part of the Fleet Management department, you will play a key supporting role in ensuring vehicles are safe, compliant, cost-effective, and ready for operational use. This apprenticeship is designed to provide hands-on experience alongside a structured training programme, helping you build a strong foundation in business administration, fleet operations, and transport logistics. You will gain insight into how fleet services contribute to the wider organisation and its day-to-day service delivery.

 

https://www.togetherhousing.co.uk/ (opens in new tab)

Company benefits

To view the full range of our award winning benefits click on the https://www.togetherhousing.group/careers/working-for-us/

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Permanent Role.

Ask a question

The contact for this apprenticeship is:

BLACKBURN COLLEGE

Apprenticeship Team

apprenticeships@blackburn.ac.uk

The reference code for this apprenticeship is VAC2000059591.

Apply now

Closes on Friday 20 November 2026