Business Administrator Apprenticeship

RENTSTART (UK) LTD

Walton-On-Thames (KT12 1DH)

Closes on Monday 30 November 2026

Posted on 20 October 2026

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Summary

Ready to earn, learn and make an impact? Join Rentstart as a Level 3 Business Administration Apprentice. Gain hands-on business experience, work on meaningful community projects and develop skills that’ll set you up for the future, all while helping to tackle homelessness!

Wage

£15,600 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

At Rentstart, we believe everyone deserves a safe place to call home. We are a fast paced, forward thinking charity dedicated to combatting homelessness and helping vulnerably housed people rebuild their lives. By working directly with local communities, landlords, and partners, we house and support over 150 people every year.

As our Business Administration Apprentice, you won't just be learning the ropes of a professional office, you will be the operational backbone of a team that changes lives every single day.

You will provide administrative support to the Head of Operations and wider team, ensuring the smooth day to day delivery of Rentstart's homelessness services by:

  • Provide general admin assistance to staff
  • Manage shared inboxes, answer calls, and draft routine correspondence
  • Maintain accurate paper and digital filing systems, handle document processing (printing/scanning), and order office supplies
  • Manage diaries, schedule meetings, prepare agendas, and take minutes
  • Follow up on action points and assist with project administration
  • Process review paperwork and track annual leave
  • Help prepare reports for trustees, funders, and stakeholders, and liaise with IT support
  • Maintain basic financial records and spreadsheets as required

Where you'll work

51 High Street
Walton-On-Thames
KT12 1DH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH THAMES COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will develop a firm grounding within organisational operations, functional processes, and the wider working environment. You will also gain skills including record and document production, decision making, planning, organisation, and project management, advancing your administration potential and preparing you for progression.

Units of study will include:

  • Principles of Business Administration
  • Personal and Professional Development
  • Managing Performance
  • Your Organisation
  • Communication in a Business Environment
  • Project Management
  • ICT for Business

Requirements

Essential qualifications

GCSE in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

At Rentstart, we believe everyone deserves a safe place to call home. As a dedicated charity operating across Elmbridge, we prevent homelessness and empower vulnerable people to rebuild their lives. From securing private tenancies and deposit guarantees to providing life-changing ongoing support, training, and guidance. Our small and passionate team makes a tangible difference every single day. If you want your work to have an immediate, positive impact on your local community, this is where you belong."

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This role could naturally lead to progression into positions such as:

  • Administrative Assistant
  • Office Administrator
  • Service Administrator
  • Operations Assistant
  • Housing Support Administrator
  • Charity Operations Coordinator

Ask a question

The contact for this apprenticeship is:

SOUTH THAMES COLLEGES GROUP

Kathryn Dabrowski

kathryn.dabrowski@stcg.ac.uk

020 8918 7777

The reference code for this apprenticeship is VAC2000059515.

Apply now

Closes on Monday 30 November 2026

After signing in, you’ll apply for this apprenticeship on the company's website.