Business Administration Apprentice - Financial Advisors
FIRST CREDIT ADVICE LTD
ROMFORD (RM1 3NG)
Closes in 23 days (Friday 6 November 2026 at 11:59pm)
Posted on 14 October 2026
Contents
Summary
First Credit Advice Limited in Romford, support individuals who are struggling with significant debt, including both secured and unsecured debts. The company are looking for a business administration apprentice to join the team, gain experience in administration, customer service and the day-to-day operations of a financial services business.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 10am- 5pm
1 hour lunch break (unpaid).
30 hours a week
- Start date
-
Monday 9 November 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Customer relations
- Assisting the manager during the new inquiries
- Commutating with the new queries
- Replying to the queries of the new customers
- Adding the new client details in the system
- Maintaining the clients’ files of the potential customers
- Generating the precontract documents
- Getting the required documents duly signed and saved in the system
- Reviewing the website and suggest the changes (if any)
Product knowledge
- Understanding about the debt products available in the market and the ones we offer to our clients
- Assistance is assigning the most appropriate solution
- Maintaining the data base in the system
- Keeping most up to date information about the latest regulations
- Suggesting changes (if any) to the management
Professional Letter / Email Writing Skills
- Professional report writing skills development
- Corporate communication and email writing
- Complaint handling skills
- Independent case handling and trouble shooting
Where you'll work
QUEEN COURT
9-17 EASTERN ROAD
ROMFORD
RM1 3NG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Full Business Administration Apprenticeship Level 3
- Training will be in the workplace, with no attendance at college.
- Further details will be made available at a later date
- Functional Skills in English and maths (if required)
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Team working
About this employer
First Credit Advice Limited helps customers who are under huge debt problem. The debt can be secured or unsecured. We offer innovative advice and solutions which will bring relief from your debt.
People usually do not feel comfortable to discuss their debt problems with others and avoid any confrontation with corporate lenders. They usually think that a non-sophisticated customer is in no match with a big bureaucratic institution and hence ignore their right by themselves. By keeping the eyes closed and assuming everything will be ok after some time is the worst someone can do in any kind of debt situation.
We provide help customers in these in desperate situations through a highly skilled and specialised debt advising team. We sell peace of mind to the customers and buy all their debt headache.
First Credit advice Limited offers number of tailored debt solutions to our clients according to their needs, circumstances and priorities. We promise to all our clients the fast track process where we will deal with your matter with full loyalty and dedication. We always provide the best and honest advice to our clients’ and endeavour our best to achieve the best results possible in accordance with the law guidelines on behalf of our client. We are obsessive about helping individuals back on their smooth financial track because our belief is ‘helping people in money matters’.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full-time position may be offered to the right candidate upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
Katie
katie@rmtraining.co.uk
01702 782001
The reference code for this apprenticeship is VAC2000059026.
Apply now
Closes in 23 days (Friday 6 November 2026 at 11:59pm)