Business Administrator Apprentice

HANDSAM LTD

Redditch (B98 0RE)

Closes in 18 days (Sunday 1 November 2026 at 11:59pm)

Posted on 14 October 2026

Print

Contents

Summary

Join our Business Administration Apprenticeship to gain practical skills and kickstart your career. Learn administrative tasks, support team projects, and grow professionally. Apply now to become an essential asset in business operations.

Wage

£20,000 a year

Minimum wage rates (opens in new tab)

37.5 hours a week. This equates to 7.5 hours a day plus half an hour for lunch, making the 6 hours from 08:30-16:30.

If aged 19 or over after 12 months of employment, you will then be paid no less than the National Minimum Wage for your age.

Training course
Business administrator (level 3)
Hours
Mon- Friday 8:30-16:30.

37 hours 42 minutes a week

Start date

Tuesday 1 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll: 

  • Assist with organising and scheduling appointments, meetings, and events.
  • Manage incoming and outgoing correspondence, including emails and phone calls.
  • Maintain electronic and paper filing systems, ensuring documents are organized and accessible.
  • Prepare reports, presentations, and other documents as required by the team.
  • Assist with data entry, record-keeping, and database management tasks.
  • Provide general administrative support to colleagues, such as maintaining Handsam’s bespoke online customer relationship management system management, use of Word and Excel, basic accounts admin, filing.
  • Collaborate with team members on special projects or initiatives as needed.
  • Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration.
  • Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.

Where you'll work

27 Oxleasow Road
Redditch
B98 0RE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

A DBS check will be made as the role involves working with schools.

This role is remote/home working based so candidates can apply from anywhere within the UK, however it would be advantageous for the candidate to be based in or around the Redditch/West Midlands area as that is where the company office is and there are occcasional company days at and around the office (circa 5-10 a year).

About this employer

At Handsam, we provide specialist compliance management solutions for schools and multi‑academy trusts. Our education compliance software, combined with expert consultancy and training services, supports leaders in managing every aspect of school compliance, health and safety, and risk management.

https://www.handsam.education/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC2000058726.

Apply now

Closes in 18 days (Sunday 1 November 2026 at 11:59pm)