Business Support Administrator Apprentice
CO. TOPS LTD
BEDS (LU5 5TA)
Closes in 17 days (Saturday 31 October 2026 at 11:59pm)
Posted on 12 October 2026
Contents
Summary
We are looking for an enthusiastic and motivated Business Administration Apprentice to join our growing team. You’ll help maintain our high service standards, support business growth and assist the different teams in an administration role. You’ll receive full training whilst working towards a Level 3 Business qualification.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 37.5 hours per week. To be agreed with the successful candidate. One day allowed for apprenticeship training. One hour lunch.
37 hours 30 minutes a week
- Start date
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Monday 23 November 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an excellent opportunity for someone looking to begin a career in business administration within a friendly and supportive working environment. We are looking for someone with a positive attitude, good organisational skills and a willingness to learn and develop.
As your knowledge and confidence grow, you will have opportunities to take on additional responsibilities and gain a broader understanding of how the business operates.
As an apprentice, you will gain hands-on experience in a real working environment, developing new skills and working alongside experienced colleagues.
You will support the day-to-day running of the business and learn how different departments work together to deliver a high standard of service to our customers.
The role will include a variety of administrative duties, with opportunities to develop your skills and take on more responsibility as your apprenticeship progresses.
- General administration
- Carrying out general administrative duties to support the smooth running of the office
- Maintaining accurate electronic and paper records
- Filing, organising and retrieving documents when required
- Preparing and formatting letters, emails, reports and other business documents
- Updating internal systems and databases accurately
- Supporting office organisation and general administrative processes
- Assisting with sales order processing and entering customer orders accurately
- Supporting the preparation of quotations, order confirmations and other sales administration paperwork
- Maintaining accurate customer and order records
- Liaising with colleagues to help ensure orders are processed efficiently
- Assisting with delivery arrangements and order-related enquiries where required
- Answering incoming telephone calls professionally and directing enquiries to the appropriate person
- Responding to customer and supplier enquiries by telephone and email
- Providing a friendly, professional and helpful first point of contact
- Taking messages accurately and ensuring enquiries are passed on appropriately
- Building positive working relationships with customers, suppliers and colleagues
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.
Where you'll work
6 FOSTER AVENUE
DUNSTABLE
BEDS
LU5 5TA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
This apprenticeship is delivered in the workplace and off-the-job training will follow the time allocations outlined in the Occupational Standard towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Math (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
- Good Time Keeper
About this employer
Welcome to Co Tops Ltd
If you're in the trade and looking for worktops for kitchens, bathrooms or any other project — large or small — Co Tops can be your go-to worktop department. Our friendly team is helpful and knowledgeable, and with decades of experience we are able to take the hassle out of the worktop-related aspect of any project for you.
From pricing and planning, to innovative designs and processes, our R&D team can solve any problem and create worktop solutions for any project ranging from that awkward section of a kitchen to multi-property developments.
Our goal is to make your job easier when it comes to worktops. Whether your business requires a quantity of worktops at specific sizes, or a unique design for a specific project — we've got you covered.
Try us out, contact us today and see what we can do for your company.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
An opportunity for progression to a permanent position for the right applicant, upon completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
Mandy Hodson
Mandy.Hodson@cmsvoc.co.uk
01924614523
The reference code for this apprenticeship is VAC2000058674.
Apply now
Closes in 17 days (Saturday 31 October 2026 at 11:59pm)