Apprentice Maintenance Assistant

LUCY GROUP LTD

Oxford (OX2 6DE)

Closes in 11 days (Friday 23 October 2026 at 11:59pm)

Posted on 12 October 2026

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Contents

Summary

This is an exciting opportunity to join a dedicated team at Lucy Properties. 

You will be working alongside experienced maintenance professionals, helping maintain Lucy Properties’ residential portfolio, ensuring homes remain safe, compliant, functional and well presented for tenants.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Training course
Property maintenance operative (level 2)
Hours
Monday - Friday. Shifts to be confirmed.

37 hours a week

Start date

Monday 2 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting planned and reactive maintenance work
  • Assisting with basic plumbing, carpentry and repairs
  • Painting and decorating properties
  • Helping diagnose maintenance faults
  • Using tools and equipment safely
  • Recording work using digital systems
  • Supporting contractors on refurbishment projects
  • Carrying out routine property inspections
  • Maintaining clean, safe and tidy work areas
  • Providing excellent service to tenants
  • Attending college and completing apprenticeship training

The role provides hands-on experience across a broad range of property maintenance disciplines, including preventative maintenance, fault finding, repairs, painting and decorating, basic plumbing, carpentry, plastering, tiling and general building fabric maintenance. The apprentice will support both planned maintenance programmes and responsive repair activities, developing an understanding of how building systems operate and learning how to identify and resolve common maintenance issues.

Based primarily in Oxford and reporting to the Maintenance Manager, the apprentice will work across a residential portfolio of more than 300 properties housing over 700 tenants. Responsibilities include carrying out routine inspections, assisting with repairs and refurbishments, supporting contractors and colleagues on maintenance projects, maintaining accurate digital records, and ensuring all work is completed safely and in accordance with company policies and health and safety requirements.

Where you'll work

74 Cranham Street
Oxford
OX2 6DE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ABINGDON AND WITNEY COLLEGE

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.
  • Plan the sequence of work required to carry out routine property maintenance operations.
  • Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
  • Comply with statutory health and safety regulations and requirements.
  • Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
  • Comply with key regulatory and legislative requirements, including building regulations.
  • Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
  • Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
  • Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
  • Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
  • Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
  • Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
  • Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
  • Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
  • Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
  • Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
  • Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
  • Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
  • Select and use technical literature and other sources of information and data to address property maintenance problems.
  • Record and report information, using digital and written techniques.
  • Inspect own work, ensuring it is delivered to the given specifications.
  • Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
  • Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
  • Provide customer feedback whilst maintaining customer service.
  • Escalates issues beyond their level of competence and authority.

Training schedule

Duration:

15-month practical training period, plus 3-months for End Point Assessment

Delivery model:

  • Work-based training with your employer
  • Eleven weeks of block releases throughout the year, plus induction / revision days
  • Regular meetings with your training coordinator to monitor progress and well-being
  • On-site assessment visits every other month throughout the apprenticeship

Qualifications included:

Level 2 Property Maintenance Operative Apprenticeship

End Point Assessment:

  • Multiple choice knowledge test
  • Practical assessment
  • Professional discussion based on a portfolio of evidence

Requirements

Desirable qualifications

GCSE in:

GCSE English & Maths (grade A*-C/9-4 (or equivalent))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Logical
  • Team working
  • Enthusiastic
  • Interest in the sector
  • Reliable
  • Punctual

Other requirements

  • Ideal candidates are practical problem-solvers who enjoy fixing things, working with people, learning new skills and taking pride in maintaining homes to a high standard.
  • Enjoy practical work: This is a hands-on role involving repairs, maintenance and working with tools rather than office-based work.
  • Be prepared to work in occupied homes: You'll regularly interact with tenants and need good customer service skills.
  • Physical nature of the job: The role may involve lifting, carrying, climbing ladders and working both indoors and outdoors.
  • Commitment to learning: You'll need to balance day-to-day work with college attendance, coursework and apprenticeship assessments.
  • Health and safety focus: Following procedures and working safely is a key part of the role.
  • Variety of work: No two days are the same, with tasks ranging from decorating and basic plumbing to inspections and property improvements.
  • Travel between properties: Work will take place across Lucy Properties' residential portfolio, so mobility and eventually obtaining a driving licence will be beneficial.

About this employer

Lucy Properties is the property division of Lucy Group and has been operating for more than 50 years. It is one of the largest private landlords in Oxford, owning, letting and managing over 300 residential properties that provide homes for more than 700 tenants. The business manages its own housing portfolio and is responsible for maintaining safe, high-quality homes and delivering excellent service to its tenants.

https://www.lucyproperties.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

A full-time permanent position may be available upon successful apprenticeship. We strongly believe in investing in and bringing the best in our people. 

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

Aneta Helliwell

apprenticeships@abingdon-witney.ac.uk

01235 216 216

The reference code for this apprenticeship is VAC2000058551.

Apply now

Closes in 11 days (Friday 23 October 2026 at 11:59pm)