Communications Apprentice

LONDON LUTON AIRPORT OPERATIONS LIMITED

LUTON (LU2 9NU)

Closes in 10 days (Tuesday 20 October 2026)

Posted on 9 October 2026

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Summary

Kick-start your career in communications with London Luton Airport’s apprenticeship programme. Gain hands-on experience in content creation, social media, internal communications and stakeholder engagement while working towards a recognised qualification. Earn while you learn, develop valuable skills and build a successful career.

Wage

£25,878 a year

Minimum wage rates (opens in new tab)

Training course
Public relations and communications assistant (level 4)
Hours
• 37 hours per week (including one study day) • Typical working hours between 09:00 - 17:30 • We operate on a hybrid working basis with a minimum of 3 days per week in the office

37 hours a week

Start date

Sunday 1 November 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Media Relations & PR:

  • Support media relations activity and maintain media contact databases
  • Assist with press releases, media statements, and responses to enquiries
  • Identify opportunities to promote positive stories and organisational achievements
  • Monitor and evaluate media coverage and PR activity

Media Monitoring & Insight:

  • Monitor news, sector developments, and emerging issues
  • Produce media summaries and reports for colleagues and senior leaders
  • Track competitor, partner, and industry activity to identify opportunities and risks
  • Share relevant news and communications opportunities with the team

Content Creation:

  • Create content for internal and external audiences, including news stories, blogs, newsletters, website content, and case studies
  • Support the production of presentations, reports, promotional materials, graphics, photography, and short-form videos
  • Gather stories and content from colleagues and stakeholders across the organisation

Stakeholder Engagement:

  • Maintain stakeholder databases and contact information
  • Support engagement with communities, partners, local organisations, industry bodies, and elected representatives
  • Attend meetings and events to build relationships, gather feedback, and support engagement activities
  • Assist with stakeholder communications, reporting, and evaluation of engagement outcomes

Social Media & Digital Communications:

  • Support website updates and content management
  • Plan, schedule, publish, and monitor content across digital and social media channels
  • Respond to enquiries where appropriate and identify new opportunities to engage audiences

Campaigns & Events:

  • Support the planning, delivery, and evaluation of communications campaigns
  • Assist with events, launches, stakeholder meetings, and community engagement activities
  • Gather feedback, measure effectiveness, and contribute creative ideas

Administration & Team Support:

  • Maintain communications plans, project trackers, stakeholder databases, and content calendars
  • Organise communication assets, files, and contact lists
    Attend team meetings, contribute ideas, and undertake other duties appropriate to the apprenticeship role

Where you'll work

PERCIVAL HOUSE
134 PERCIVAL WAY
LONDON LUTON AIRPORT
LUTON
LU2 9NU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE PRESS ASSOCIATION LIMITED

Training course

Public relations and communications assistant (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use IT systems and software to support campaigns.
  • Build stakeholder relationships and present to them in both formal and informal settings.
  • Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
  • Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
  • Able to adapt communication styles as appropriate to the audience.
  • Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
  • Distribute content using social media channels.
  • Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
  • Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
  • Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
  • Undertake risk assessment and provide information to support stakeholder planning and strategy.
  • Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
  • Proofread and edit communications materials such as news releases, graphics and video, and social media content.
  • Support team and colleague development through buddying or coaching.
  • Contribute to activities which focus on improving sustainability within their organisation's procedures.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.
  • Use IT systems and software to support campaigns.
  • Build stakeholder relationships and present to them in both formal and informal settings.
  • Support campaigns by undertaking tasks such as desk research, event co-ordination, and database management to ensure compliance with agreed service or performance levels.
  • Produce written content such as news releases, articles, social media content, bulletins, and blogs, that is accessible to meet the needs of different audiences and channels.
  • Able to adapt communication styles as appropriate to the audience.
  • Support the production of non-written content such as film production management, producing short user generated style content, live video streaming, social image creation, and infographic production.
  • Distribute content using social media channels.
  • Use qualitative and quantitative research to analyse and evaluate public relations and communications activities and present findings to project stakeholders.
  • Analyse and interpret complex subjects through different communication channels and identify areas for improvement.
  • Input to and review communications programmes and plans with a focus on environmental, social and governance (ESG) principles within their organisation's procedures.
  • Undertake risk assessment and provide information to support stakeholder planning and strategy.
  • Plan and deliver engagement activities for stakeholders, such as curating the content, supporting events, and collating feedback.
  • Proofread and edit communications materials such as news releases, graphics and video, and social media content.
  • Support team and colleague development through buddying or coaching.
  • Contribute to activities which focus on improving sustainability within their organisation's procedures.
  • Apply relevant legislation, regulations, codes of practice, and ethical guidance where appropriate to their work.

Training schedule

Level 4 Public Relations and Communications Apprenticeship.

This apprenticeship develops the knowledge and skills needed to build, protect and enhance the reputation of organisations, brands and individuals. Apprentices learn how to create and distribute content, manage stakeholder relationships, support communication campaigns, engage with media, and use digital and social media channels effectively. The programme combines practical workplace experience with professional learning, covering research, campaign planning, content creation, crisis communications, evaluation and reporting.

Study/work split:

You will spend one day per week attending workshops or completing work based assignments. The other four days will be in the workplace.

Requirements

Essential qualifications

GCSE in:

English (grade 4 (C) and above)

A Level in:

Any subjects (grade level 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

Other requirements

Eligibility:

To apply, you must be:

  • Living in England for the past 3-years and have the right to work in the UK
  • 5-year checkable work/education history
  • Not currently enrolled on any other courses
  • Aged 18 or over (for insurance purposes)
  • Currently living in Luton (LU1-LU4)

About this employer

London Luton Airport (LLA) is one of the UK’s busiest airports, carrying over 16.7 million passengers in 2024. The airport is operated by a consortium, of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a leading infrastructure investment manager. Airlines include Jet2, easyJet, Wizz Air, Ryanair, Tui, FlyOne, Sun Express and El Al. The airport is owned for community benefit by Luton Rising, a company wholly-owned by Luton Council, which has invested more than £500m in front-line, voluntary and charitable services since 1998. LLA continues to be major employer and a key economic driver in Bedfordshire — supporting 28,000 jobs and contributing £830 million per year to the local economy. To learn about the progress London Luton Airport is making across its sustainability programme please click here. Further information on London Luton Airport can be found here: https://www.london-luton.co.uk/

https://www.london-luton.co.uk/corporate (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The role offers broad exposure to the full spectrum of communications and engagement activity, providing the skills, knowledge, and experience needed to progress into a professional communications career.

This apprenticeship provides an excellent foundation for careers in:

  • Public Relations
  • Communications/Media Relations
  • Corporate Affairs
  • Stakeholder Engagement/Public Affairs
  • Marketing and Digital Communications
  • Internal Communications

Ask a question

The contact for this apprenticeship is:

THE PRESS ASSOCIATION LIMITED

The reference code for this apprenticeship is VAC2000058225.

Apply now

Closes in 10 days (Tuesday 20 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.