Business Administration Apprentice

JP MAINTENANCE LTD

Glastonbury (BA6 9NX)

Closes in 11 days (Tuesday 3 November 2026 at 11:59pm)

Posted on 23 October 2026

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Summary

Join JP Maintenance Ltd in Glastonbury as a Business Administration Apprentice. Support customer enquiries, scheduling, job paperwork and office records while developing administration, communication and organisational skills through practical experience and apprenticeship training.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Pay will be reviewed as the apprentice develops their skills and takes on more responsibility. Any increase will depend on performance and progress.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9:00am–5:00pm.

37 hours 30 minutes a week

Start date

Friday 20 November 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be the first point of contact for customers, answering telephone and email enquiries professionally and efficiently. The role involves arranging appointments, updating job records, preparing paperwork and supporting the smooth day-to-day running of the office.

You will also assist with preparing quotations and invoices, ordering materials, maintaining filing systems and ensuring business information is kept accurate and up to date. As part of the role, you will learn to use key business systems and provide administrative support to colleagues across the company, developing valuable office and customer service skills.

Where you'll work

Unit 8
Beckery Road
Glastonbury
BA6 9NX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above or equivalent)
  • Maths (grade 4/C or above or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Team working
  • Creative
  • Non judgemental
  • Patience

Other requirements

Applicants should:

  • Be able to travel reliably to work
  • Be comfortable speaking with customers by telephone and email
  • Handle confidential information responsibly

About this employer

JP Maintenance Ltd is based in Glastonbury, Somerset, and forms part of Group JP. The company provides property maintenance, repairs, refurbishments, groundworks and fencing for domestic and commercial customers. Our work ranges from small repairs and routine upkeep to larger improvement projects, with office staff coordinating enquiries, scheduling and administration alongside our site teams.

http://www.jpmaintenanceltd.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential progression into a permanent Business Administrator role at JP Maintenance Ltd, with opportunities to develop into an Office Coordinator or Office Manager as experience grows. Progression will depend on performance and business needs.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

The reference code for this apprenticeship is VAC2000058185.

Apply now

Closes in 11 days (Tuesday 3 November 2026 at 11:59pm)