Housing & Property Management Lvl 3 Apprentice Required

MTR Sales & Lettings

LIVERPOOL (L7 2PN)

Closes in 30 days (Sunday 15 November 2026 at 11:59pm)

Posted on 16 October 2026

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Summary

An in-depth programme tailored to develop housing professionals who can confidently manage tenancies, tackle community challenges, and drive positive change within both social and private housing sectors.

Real experience within a letting agency dealing with students and residents of the community.

Wage

£15,392 to £24,454.04, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Performance related bonuses twice a year. 

28 days holiday including bank holidays (some automatically allocated over the course of the Christmas period)

Training course
Housing and property management (level 3)
Hours
Monday to Friday, 9.30am to 5.30pm

37 hours a week

Start date

Tuesday 1 December 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Reception duties
  • Booking in viewings and ascertaining what each potential applicant is looking for
  • Managing keys and the key system
  • Reconciling bank accounts
  • Taking card payments
  • Customer service - in person, telephony and emails
  • Helping with applications and setting up tenancies from sign up to move in
  • Answering queries
  • Self-learning and on the job training given
  • Opportunity to complete checkouts/inventories and inspections

Where you'll work

95 HOLT ROAD
LIVERPOOL
L7 2PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

KINGDOM ACADEMY LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

  • Training will take place in the office of MTR at 95 Holt Road, Liverpool, L7 2PN
  • Self-study time will be arranged during working hours, as well as outside of office hours
  • Other scheduled time will be arranged directly with the Apprentice Training Provider

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 and above)
  • Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Initiative

About this employer

MTR Sales & Lettings is a pioneering property management platform dedicated to simplifying the rental experience for both landlords and tenants across Liverpool and Merseyside. We offer a comprehensive suite of services, from seamless online rent collection to tenant screening and property maintenance solutions, ensuring a hassle-free journey for all parties involved. Our innovative technology and commitment to transparency empower landlords to have their properties efficiently managed while providing tenants with a user-friendly interface for their rental needs. At MTR, we believe in fostering positive relationships and creating a stress-free renting environment, making us your trusted partner in property management.

http://www.mytenantrent.co.uk (opens in new tab)

Company benefits

Costco Membership under the company membership.

Team nights and lunches.

Further self-development through professional qualifications and training.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Once qualified- you can expect to receive a full time permanent role within our organisation

Ask a question

The contact for this apprenticeship is:

MTR Sales & Lettings

Dixie Greenway

dixiegreenway@mytenantrent.co.uk

01512221633

The reference code for this apprenticeship is VAC2000058108.

Apply now

Closes in 30 days (Sunday 15 November 2026 at 11:59pm)