Showroom Apprentice
Elliotts Living Spaces
Lymington (SO41 8JU)
Closes in 16 days (Friday 23 October 2026 at 11:59pm)
Posted on 7 October 2026
Contents
Summary
This isn't just a job, it's a career.
You'll join the Elliotts Living Spaces team, helping customers plan their new kitchen, bathroom or interior project, from the first chat in the showroom right through to the finish.
You'll also spend time on our merchant side, so you'll learn how the whole business works, not just one part.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
8.00am - 5.00pm, Monday to Friday.
40 hours a week
- Start date
-
Monday 9 November 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Within your working day, you'll be working towards your Level 3 Apprenticeship with HTP Apprenticeship College whilst:
- Welcoming customers to the showroom and being their first point of contact
- Learning about our kitchens, bathrooms and interiors, and the products we sell
- Talking to customers face to face, on the phone and by email
- Helping put together quotes, order details and product information
- Getting things ready for design appointments, like samples, brochures and notes
- Following projects from first idea to finished room, and keeping customers updated along the way
- Helping sort out any issues after fitting, so every project ends well
- Keeping the showroom, displays and samples looking their best
- Seeing how the showroom is run, from planning projects to working with suppliers and fitters
- Finding out what makes a showroom successful, from looking after customers to making a profit
- Spending time on the merchant side of the branch and with other teams across Elliotts
Where you'll work
Ampress Park
Ricardo Way
Lymington
SO41 8JU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HTP APPRENTICESHIP COLLEGE LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will be undertaking the Level 3 Business Administrator Apprenticeship Standard and fully supported by HTP Apprenticeship College.
You will be developing Knowledge, Skills, and Behaviours in the following areas:
- IT
- Record and Document Production
- Decision Making
- Interpersonal Skills
- Quality Planning
- Project Management
- Business Processes
As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments.
The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence.
More training information
For more information on HTP Apprenticeship College:
www.htp.ac.uk
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
Other requirements
You don't need experience in our industry. We'll teach you that. We're more interested in who you are:
- You're friendly, chatty and good with people
- You have an interest in kitchens, bathrooms, interiors or design
- You're organised and care about getting the details right
- You can use a computer and email (we'll train you on our systems)
- You stay calm when it's busy and can juggle a few things at once
- You like solving problems and will have a go before asking for help
- You're keen to learn and want to build a career, not just get a job
About this employer
Elliotts is a family owned builders' merchant. We've been serving customers across the South of England since 1842. Today the business is led by Tom, the great-great-great grandson of our founder.
Elliotts Living Spaces is our kitchens, bathrooms and interiors team. We help homeowners and trade customers create rooms they love.
Being family owned means we think long term, and that includes our people. We'd much rather grow our own talent than look outside every time a role comes up. Lots of our team have been with us for years, and many have worked their way up.
We keep things simple. We know our customers, work safely, deliver what we promise and look out for each other. Decisions are made in our branches, by the people closest to the customer.
https://elliottslivingspaces.uk/ (opens in new tab)
Company benefits
- Annual profit share scheme
- Company pension
- 22 days holiday plus bank holidays
- Full product and systems training
- Unlimited training to help you keep growing
- Cycle to work scheme
- 24/7 wellbeing support
- Enhanced maternity and paternity pay
- Staff discounts
- Christmas hamper
- Pizza on us every month
- Free parking on site
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, there may be the opportunity for a permanent role.
Many people who start in admin go on to build careers in areas like:
- Office management
- Estimating
- Finance
- Contracts management
- Project support
If you’re motivated, curious, and ready to learn, we’ll help you grow.
Ask a question
The contact for this apprenticeship is:
HTP APPRENTICESHIP COLLEGE LTD
Tim Coates
tim.coates@htp.ac.uk
The reference code for this apprenticeship is VAC2000057876.
Apply now
Closes in 16 days (Friday 23 October 2026 at 11:59pm)