Business Administration Apprentice

NEMA HOME CARE LIMITED

London (N7 9DP)

Closes in 9 days (Friday 16 October 2026)

Posted on 7 October 2026


Summary

Nema Homecare is offering a fantastic opportunity to join our team as a Level 3 Business Administrator Apprentice. This is an amazing opportunity to build a career in business administration, gain valuable workplace experience, and achieve a nationally recognised qualification while developing key professional skills.

Training course
Business administrator (level 3)
Hours
Monday to Friday 9.00am - 5.00pm with 1-hour unpaid break for lunch

37 hours a week

Start date

Sunday 1 November 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To develop administrative skills while supportingand collaborating with the P&C Team
  • To contribute to the development of the philosophy, goals and objectives for the administrative practice of the organisation
  • Answer telephone calls and respond to email enquiries professionally
  • To provide administrative support services in accordance with current best practice
  • Maintain accurate electronic records and staff files
  • Schedule meetings, appointments, and room bookings
  • Prepare documents, reports, presentations, and correspondence
  • Support data entry and maintain company databases
  • Process and distribute incoming and outgoing post
  • Assist with ordering office supplies and managing stock levels
  • Handle confidential information in accordance with company policies and GDPR requirements
  • Build effective working relationships with internal and external stakeholders
  • Contribute to continuous improvement initiatives and business projects
  • Complete assigned apprenticeship coursework and attend training sessions as required

Where you'll work

Omnibus Business Centre 39-41
North Road
London
N7 9DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE RECALVI ENTERPRISE LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Pitman training programmes are delivered virtually by our fully qualified and industry experienced training team.

Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

More training information

For nearly two centuries, Pitman Training has led the way for growth in development and efficiency within the workplace since 1837 - when Sir Isaac Pitman invented Shorthand and since then we’ve remained at the forefront of innovation in business education. While we’re proud of our heritage, our focus is firmly on the future. We equip our students with the practical skills and confidence they need to succeed in today’s fast-paced workplace. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 3)
  • Maths (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Willingness to learn

Other requirements

Driving licence would be advantageous but not essential.

About this employer

Nema Home Care provides personal care and support at home across London, Essex and Southend-on-Sea.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The role offers long-term security and the opportunity to progress into a permanent position.

Progresson onto higher levels of qualifications.

Ask a question

The contact for this apprenticeship is:

NEMA HOME CARE LIMITED

Alan Nixon

apprenticeships@Pitman-training.com

The reference code for this apprenticeship is VAC2000057803.

Apply now

Closes in 9 days (Friday 16 October 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.