Travel Consultant Apprentice (Salary - National Minimum Wage for Age)
TRAVEL FOUR SEASONS (HARPENDEN) LIMITED
HARPENDEN (AL5 2SL)
Closes in 25 days (Friday 6 November 2026)
Posted on 12 October 2026
Contents
Summary
Start your travel career in Harpenden. Learn to advise customers, plan and book holidays, and gain a Level 3 Travel Consultant apprenticeship while you earn. No experience needed, just great people skills and a passion for travel.
- Wage
-
£16,120 to £25,610.65, depending on your age
National Minimum Wage
- Training course
- Travel consultant (level 3)
- Hours
-
Monday to Friday from 9:30am to 5:00pm
38 hours 45 minutes a week
- Start date
-
Monday 16 November 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Welcome customers in branch and answer phone and email enquiries
- Find out what customers want and recommend suitable holidays
- Research destinations, hotels, flights and prices
- Prepare quotes and make bookings using our booking systems
- Send customers their travel documents and answer questions before they travel
- Keep accurate customer records and follow up with customers after their trip
- Help with amendments, changes and customer queries
- Learn about destinations through training and supplier information
- Work towards your apprenticeship qualification alongside your day-to-day role
Company Benefits:
- Friendly, supportive team and ongoing coaching from experienced consultants
- Real career progression in the travel industry
- Discounts, educational trips, bonus/commission
Where you'll work
57 HIGH STREET
HARPENDEN
AL5 2SL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAMAR LIMITED
Training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Training schedule
Travel Consultant Level 3 apprenticeship standard
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
About this employer
Travel Four Seasons is a travel agency on Harpenden High Street, helping customers plan and book their perfect holiday. We pride ourselves on friendly, personal service and real destination knowledge. As an apprentice you'll join a welcoming team, learn from experienced consultants and build the skills for a long-term career in travel.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- On completing your apprenticeship you could progress to a full Travel Consultant role, with the chance to build your own customer base and specialise in areas such as long-haul, cruise, luxury or tailor-made holidays.
- Over time you could move into senior consultant or team leader roles.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC2000057723.
Apply now
Closes in 25 days (Friday 6 November 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.